The company where I work returned something new and unused on 2/19/24. How could I know we would not get a credit for 3 months, and I am not to follow up on this for 3 months. I called just to ask and they were so crappy, two people acted like I was insane to even ask. Yes my name is Karen, but I was super nice when I called, until I was put on hold four times by accounting, then transferred to Pete, who had a crappy tone and he seemed to think I should know better than to follow up on something sooner than 90 days. Why couldn't the person in accounting...
Read moreThis a horrible company, not only are they incompetent but they are thieves too. I urge not to deal with them and whatever you do, do not give them your credit card info.
It took 2 technicians they sent an hour to isolate a refrigerant leak in my walk-in cooler. Both disappeared for 4 & 1/2 hours to get materials, and then they charged me for those 9 hours at $120 an hour. I already contacted the Attorney General office of consumer protection and if that fails I will take...
Read moreTook our unit to them for a problem, they could not find it. Sent it back saying it was fine. Charged us $75. Took it back a few days later, they put us at the back of the line, gave us the runaround for 3 weeks and we just eventually picked it back up. Very unsatisfied. Stay away. Countless empty promises to call back that never happened. Very unprofessional. Take your money elsewhere especially if it is emergency or mission critical. Can...
Read more