Overall the arcade is enjoyable BUT their crane games are a straight up rip off. They need to adjust the machine settings to let customers to actually win. With the current settings, they may as well be money shredding machines.
Modern claw machines are fully computerized and are remotely programmable by the owner. Settings and features commonly available include:
Claw strength and aperture
Claw movement speed, either as a whole, or in individual axis.
Pick-up strength (on skill-based machines)
Primary and secondary strength settings
Toy teasing on payout based machines—when toy teasing is enabled, the claw will pick up a prize for a set amount of time before dropping it, giving the player the impression that they nearly won
Operator adjustable payout rate: The percentage of how often the machine will pay out a prize in relation to the value of the merchandise and the operators...
Read moreMale staff was very rude to my daughter and I while being there on vacation. He insisted we counted our ticket slips wrong for a prize my daughter wanted and then referred to me as "the problem". Well, this "problem" spent a lot of money there to win the prize my child wanted and can promise you that this is the first and last time we will stay in Point Pleasant because of it. My child was very upset for how he treated me and had an emotional meltdown on our way out of the arcade because of him. This man had no shame in treating me like dirt in front of my kid. Wish you had a name tag so I had someone to physically report. But, if you don't want to be belittled in front of your kids, stay away from...
Read moreMy father had been brining us here since we were kids. I'm 30 now and brought my girlfriend and her 6 year old sister a few times this year and it usually isn't too bad. This week all their ticket eaters broke so you had to have staff weigh your tickets. I counted a large bundle so I knew what I was bringing to them and they came up short by a large margin. When I said something about it they were very argumentative and some of the staff talked to us somewhat condescendingly. I don't see myself going back to Pavilion this year, maybe next they will have things a little...
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