I recently purchased all the necessary hardware for a complete PC gaming build from MicroCenter and took it straight to Gigabits | Computer Repair & IT.
I had the pleasure of working with the store manager, Taylor, and technician, Matt. I can't express how impressed I am with their outstanding service and expertise.
From the moment I walked into the store, Taylor and Matt went above and beyond to assist me. They were incredibly friendly, attentive, and patient, taking the time to answer all my questions and ensure I had a clear understanding of the process.
The highlight was witnessing their remarkable efficiency in building my PC. Not only did they complete the build in just a day, but they also performed a thorough tune-up and testing, ensuring everything was in perfect working order. Their attention to detail was truly impressive.
What sets Taylor and Matt apart is their genuine passion for their craft. They took the time to understand my needs and preferences, offering valuable suggestions along the way. Their dedication to customer satisfaction is evident in every step of the process.
I highly recommend Gigabits, and specifically, Taylor and Matt, to anyone in need of a computer build or related services. Their professionalism, knowledge, and friendly demeanor made the entire experience enjoyable.
Thank you, Taylor and Matt, for going above and beyondâI couldn't be happier with my new PC! Congratulations on the 100th 5...
   Read moreI absolutely đŻ love Gigabits!!! I am a U.S. Army Retired Veteran. Prior to retirement I worked 8 month internship at General Dynamic, Information technology Department on Ft Gordon. Talking with Joshou and the Owner made me feel like I was back at IT Department working on computer systems, work stations and pulling computer cables through walls and ceilings. Joshua was very professional, knowledgeable, humble and understanding of the Customers computer needs. In today's world if your connected to the internet whether it's a local business or a households computer I highly suggest you talk to Joshua and Gigabits to make sure your up to date on all your cybersecurity so you are not being hacked. If your not up to date hackers could drain your bank account and gain access to all of your very important information. I think the max is a 5 star rating? I would definitely give a 10 star...
   Read moreThese guys are amazing! I am new to the area and was having issues with my MacBook. I picked this place because they're the only ones with all 5 star reviews, and let me tell you, they did not disappoint. The best part is, they don't treat you like you're an idiot. Sometimes, really brilliant IT people don't necessarily have the best customer service skills, and I get it - us technologically-challenged folks can be frustrating. I get it. But these guys aren't condescending and don't talk down to you, but they also don't use a lot of technical jargon to talk over your head. Excellent, fast service, and they also didn't charge me when I had to go back in for additional help after they fixed my computer. The prices are also very reasonable. If you're having any issues at all, these are the folks to see. I will absolutely be back if/when I have problems...
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