Broadway Books — Local services in Portland

I loved this charming bookstore and all of the staff I met the afternoon I visited. I was in town for the day, from Kent WA, a 3hr drive ... The door was locked, but when opened I said I did not realize appts were required, but I'm just in town and saw the bookstore and really wanted to stop in. I was invited in, because there was "space available" ... I was duly Covid prescreened, and allowed to shop. I was asked if there was something in particular I was looking for, and I said, "Yes, postcards, as I'm a Postcrosser". Score!! Ding Ding Ding!!! WOOT! YAY!! I was brought to the rack of postcards and was told that many of the postcards are done by a local, in the neighborhood, artist. I bought a small stack of postcards, 3 books, a bookmark, and a puzzle ... They have an incredible selection of premium jigsaw puzzles. Over one hundred dollars later (I was going to go out to lunch, but then decided to just eat the snacks I had packed in my car) because this bookstore indulgence was far more delectable and much less fattening. Thank you Broadway Books! P.S. tho at first glance having to make a reservation seemed annoying, I loved that there was crowd control in place because the shop is small and you really did have sufficient personal space to browse. Thank you again for accommodating my visit last...

I could not recommend this place more. From start to finish, the entire staff (especially Kim - shoutout to Kim!) were incredibly attentive and communicative with me. I ordered two books from here, one of which went out of print with the manufacture and the other the store did not have on hand. I was immediately notified and refunded for the one, and the staff special ordered the other. Both of this was communicated to me within 48 hours of my purchase. Then, I absentmindedly ordered the books for curbside pick up, (even though I live in Minnesota) and upon realizing my mistake, I called to embarrassingly ask if they could ship the book to me instead (it was a Christmas gift). Without missing a beat, they were right on it and got the book sent out immediately. Just incredible!

We need bookstores now more than ever, so if you’re looking for a way to support a small business with the most professional, caring, and helpful staff I’ve ever experienced - shop...

Broadway Books is just amazing- their selection and customer service makes this place a true gem. My online purchasing experience was flawless. When one of the items I ordered was unavailable, Elie both called and emailed me so that we could find and ship a replacement item as soon as possible. I later called to ask a question about shipping and the person I spoke with was friendly, kind, and knowledgeable, and willing to go above and beyond to help me. This type of individualized service truly makes Broadway Books special- 10/10 would recommend for any future book/game/fun purchases! I'm so glad that places like Broadway Books exist and I can't wait to visit in Portland as soon...