Regal Fox Tower — Local services in Portland

One of the absolute worst theater experiences we've ever had. First off, know that the parking structure connected to this theater costs $6/hour. We'll come back to that. We bought tickets online hours ahead of time to see a movie in theater 4, row D seats 9 & 10. As soon as we sat down we noticed 2 things: the entire row's chairs were broken and the whole thing sort of fell backwards when we sat down, and my seat was SOAKING wet. There was a massive dark wet stain covering the whole seat, I have no idea what it was, but since we were only one seat in from the edge and the movie was starting we figured we'd just shift over. Well of course someone came in and said that was their seat and refused to take the empty single handicapped seat right in front of us despite us explaining the situation, so I went to talk to a manager. When I explained the stain situation, she said "Yeah, I think I know what you're talking about, I saw that guy leave earlier and ask for a refund." I have no idea what she meant or what the story behind the stain is, but all that exchange DID tell me is that they knew about the spill and did nothing about it. The theater was full, and we had to ASK for our money back, no real apologies or offers were made, and to top it all off they don't validate parking so we had to pay the garage $13 just to have parked there while sitting in soda/urine and having our evening totally ruined. Bottom line, do not go here. Livingroom Theater and the theater in the mall nearby are both much better, nicer and cleaner options. I know we will never go back, and will certainly advise our friends to...

Very standard theater for watching first-run movies in a metropolitan area of the U.S. A friend and I watched Replicas, starring Keanu Reeves, in a rather small{approx 60 seats}, slightly dated auditorium with fairly comfortable, somewhat older, semi-reclining seats in a stadium seating auditorium. The theater itself is fairly small, having only 10 screens, likely a byproduct of the fact that it's located in the heart of the shopping district near Pioneer Square. We purchased 2 tickets (assigned seating) 15.minutes before show time on a Friday evening and there were only 2 other tickets sold at this point, so we were able to basically sit wherever we felt like. I'm curious if ticket availability would be as plentiful during the release of a major film, especially with how small the overall facility. The one negative we experienced was during the purchase of our tickets, my friend used his Regal Rewards card. The ticket agent informed him that he had enough points for a free medium popcorn, but he could get a large by paying the difference ($1). The agent did however neglect to inform him that he also had qualified for 2 free movie tickets, which we would've used, had he not waited until the transaction was complete to tell us we could've also gone that route. That being said, there was nothing overly good and nothing overly bad about our overall experience. We will both definitely watch movies here in the future, owing more to convenience than quality, as we can both get there by foot in less...

NOTE: There is a vastly better 'Living Room Theater' a few blocks away'.

I used to love coming here... But now this place is the epitome of corporate greed. The ticket price for a movie is pretty high in my opinion. For the cost of entry, I expect a solid experience. On my way out of the theater I complained because the starting time listed for the film was at 7pm and it didn't start until after 7:30 (The trailers didn't start until after 7:30. The film started at around 7:45). So my showing up a few minutes early consisted of the following: (6:45-7:00), 15 minutes of canned advertising that you expect these days in a movie theater. (7:00-7:30), very loud ad after very loud ad after very loud ad. Thirty minutes of non stop commercials. (7:30-7:45), Movie trailers I was told that Fox theaters signed a contract with an agency where they purposefully have 1/2 hour of ads that start at the listed movie start time. That even though they get complaints about it, nothing will ever change because they are contractually locked into to 1/2 hour of ads every showing.

I don't know about you, but I get a little peeved when I show up a few minutes early only to be hoodwinked into sitting through 45 minutes of the most blaring intrusive in your face ads. I didn't want to step out because I didn't want to miss the start of the movie... This is pure evil in my opinion. I will NEVER attend a Regal...