Update- they have new tickets now that are a qr code rather than mag stripe! Whoo hoo! Also, had staff to help folks exit. Will add a star.
Am keeping this old review cuz the amount time and ridiculous info required to exit the lot should your ticket be lost or not function is absolutely unreasonable.
If you have a magsafe iphone do not place it anywhere near the paper parking ticket, it will wipe it out and make it unreadable. 3 of out of 4 times I was held hostage at the gate for 15-25 mins (!) because THEIR parking ticket wasn't able to be read by their own machine!!
To make matters more before bonkers, I had validation tickets that covered the time and, yet, they still refused to open the gate. They wanted my name, phone number and email! Really?? What are you, a Gandalf? You shall not pass! Need my blood type too?
I am an anonymous car using your parking garage, holding up the line for 15 mins, just open the friggin gate.
Poorly run company that doesn't even offer agency to their on the ground workers to operate the gate. If there is an issue, you are stuck until you lose your shit and they finally let you through. Agree with other reviews, ok for short stays but...
Read moreUrine soaked on EVERY floor. no working elevators which you only find out after you've parked. (There are two, both inoperative, been so long some signs have dissolved so you don't know it's broken until you give up and see sign on another floor) seems totally abandoned and unsafe. Perfect example of broken portland government failing and not being held at all accountable. If you're drug addicted menace, they'll give you tents, paraphernalia, smokes, but if you're paying taxes you are all on your own in Mad Max world here. We pay police to wander around and pass out cigarettes and chat to the homeless, but it isn't in the budget to have anyone patrol this break in palace and...
Read moreif you're venturing into the cosmic parking labyrinth that is the Smart Park at 10th and Yamhill, be prepared for an odyssey. Conveniently located for the Timbers game, it's not just a parking lot; it's a transcendental experience.
I parked my car and felt the very essence of the universe hum through the concrete. The rates? Oh, downright reasonable—like finding a loonie in your couch, but better. It's as if the parking gods smiled down and said, "Here, mortal, take this gift of affordable urban parking."
Four out of five astral stars, because let's be real, it's still just a parking lot. But oh, what a...
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