Valerie Kastens, APRN — Local services in Post Falls

For a public owned business, who I support with my tax dollars to still continue to require mask to be worn at all times is Not in the best interest of the patients they say they care about. When a person cannot wear the mask due to medical reasons, but are told by the nurse you have to comply or leave, this tells me it has nothing to do with health and everything to do with control. Shame on Kootenai health, they really are not supportive of the needs of the people who pay their wages and support their...

Amber (Val Kastens' nurse) greeted me cheerfully, took my vitals, escorted me to the exam room, started my exam with a couple of simple steps. All very efficiently - and the entire office is clean! Val continued my exam, took time to answer all my questions and asked if there was anything else she could help me with. All this with a smile and looking me in the eyes. I felt heard and respected, as I have with her for...

I have been a patient of Valerie for a long time and I am very satisfied with her patient care. We go through all the important issues and discuss better outcomes together . My questions get answered properly. I do feel confident of her care for...