The Watch Lady — Local services in Poway

I had a negative experience at The Watch Lady / A Watch Lady that spanned four years. I do not recommend doing business with them.

In December 2019 I dropped off a pocketwatch for repair at The Watch Lady. Without asking me first, this pocketwatch was shipped to a contracted repair store in Riverside and was never recovered because the owner of the contracted store abandoned his business.

Over the next four years, I repeatedly tried to get in touch with the owner, Jonathan, so that I could get reimbursed for the value of my lost pocketwatch. I figured that there would probably be delays due to covid and due to a change in the store’s ownership. But what I found inexcusable was the lack of communication on the part of The Watch Lady. I tried every means of communication available: email, texting, calling, dropping a note through the mail slot, and even mailing a letter, all of which went unanswered. The owner claims that he didn’t want to reply to me because he didn’t have any new information, even though all I wanted was confirmation that he was working on solving the problem.

The only way I was able to successfully talk with the owner was by physically visiting the store. Over the span of a few months, each time I visited, the owner requested more time. He paid me for the watch in December 2023, four years after the watch was...

I brought in five watches for battery replacement. Two had leaked batteries, and he had them all done in under 15 minutes. No appointment required. He charged $10 per watch, including cleaning out the corrosion in the damaged ones.

The next day, I came back with three more watches. Two were automatic watches, so no battery was needed, and he got them running again without charging me. One needed a band adjustment, and I was charged $20 total for resizing two watches.

I drove from East Village in downtown San Diego and I’ll definitely make the trip again. If you’re looking for affordable, fast, and honest watch service in San Diego, this...

I have been going to The Watch Lady (Formerly The Watch Man) for years and years for watch batteries and repairs. As of April 2024, watch batteries are $10, including installation.

I can usually get my batteries installed and wait no longer than 5-10 minutes.

There are chairs where you can sit and wait as well as a few magazines and retail displays of watches and watch straps to entertain you.

The owner is personable.

Located in the Aldi/Round Table strip mall in Poway, there's plenty of free parking.

I highly recommend The Watch Lady for all your...