Spencer's — Local services in Prescott

I shop at this location on a relatively consistent basis, and while it’s always been a fun place to shop, it has looked cleaner and more personable. The staff is friendly and helpful. When I was trying to find something they had on their website (earrings) sadly they didn’t carry it in store. The store manager Justice was quick to suggest some very similar ones that were both, more affordable and even more appealing! I left feeling like they listened and cared about my experience that day and their fun but professional personalities made it a...

As a former Spencer's employee from another state, I'm extremely disappointed with the service we recieved. No greeting, barely a glance as we walked in, her attention was her phone. We weren't told any sales, when I checked out I wasn't asked for email, I wasn't offered any products to try and up sell. Everything I learned as an employee for 4 years was ignored by this associate/ supervisor. And it made for a really awkward and boring shopping trip. Was...

I bought a "toy" from here and it wasn't what I thought it was going to be. It didn't work well. I took it back w my receipt and they were so nice and willing to help me find another option. They exchanged it and bought another product. Customer service was great and I'll be...