Lovesac — Local services in Rancho Cucamonga

It took me and my husband a few visits before we decided on purchasing our sactionals. We had purchased their version of a beanbag 20 years ago, and they held up well. That being said, each and every time we visit the store it is a great experience. We even go in just to day Hi! Nick helped us most of the time and I cannot say enough Great things about his customer service. He is knowledgeable, friendly and very patient. He even followed up after our purchase. What a breath of fresh air!!! We love the quality of our couches, and service that Nick provided....

Upon purchasing, they wouldn’t accept cash as a form of payment. So I paid with card and the card and they claimed the Wi-Fi was down so they cant process a card payment on site. Finally after everything was processed they told me that the shipping would be about one to three weeks. After two weeks, I called to get update they stated parts were on back order and that It would be another two weeks before it gets shipped. A day later I received an e-mail showing is being shipped. So far my only complaint is the buying process in the...

We stopped by the store to check out these couches and Elizabeth took great care of us. I particularly appreciated that she was not at all pushy but really understood what an investment this was for us so she kept in touch with us as we budgeted for our purchase. She drew up several quotes for us with different layouts based on our needs. Elizabeth was friendly, informative and professional! We made our purchase and are very happy!...