GamePlay — Local services in Redford Township

I've been going to the store since the store opened up at this location I love this store great games great prices I've bought two Xbox One series s I bought all my games from them great prices they make sure they check the quality quality of consoles when you bring them in giving you the best fair price for your controller console game system and being able to sell new games in retro games based off of prices of the popularity of that particular game this is the best store to go to from serise Xbox to Nintendo 64 from the Atari to the PlayStation 5 they have it all as well as extras like RC cars pop...

Store does not fix repairs that they mess up on and try to charge to look at repairs they messed up on . Told bold face lies about policies and have no paper work to back up accessory repairs, with no manger in the store. Employee called the tech that worked on repair and literally lied on the phone saying he did not work on the whole controller and just one side when he was literally showing me ever part of the controller and was working on each part . Accessories work worse than when I brought them in. No accountability held at...

Customer service is poor at this location when it comes to helping customers with bad items/ product. If a customer is purchasing and item and it doesnt work. The last thing you want to hear is that its a take it or leave it situation. Games should be checked properly before sold to customers. I was told that they are too busy to make sure all products work properly and its a gamble. Thats not how i like to spend my money. I should not feel trapped with the product or lose your...