Top Choice Gaming - Redlands — Local services in Redlands

BUYER BEWARE, SHOP ELSEWHERE. Top Choice Gaming is engaging in poor business practices on TCGPlayer, hidden from their main in-person customer base.

I recently stumbled upon them on TCGPlayer because they are also from CA and I was hoping to get my order in time for the holidays. I severely regret it as here we are two weeks later and I have still not received my booster box or any indication they will ship it. Top Choice marked the order as shipped, provided a label, and didn’t ever drop it off so now I’m stuck in limbo waiting for TCGPlayer to step in for a refund.

This is the type of company that is taking free loans from their buyers and have — based on other reviews — canceled orders if the price of sets go up to resell in their favor.

12/12 Update — They of course got my complaint, lied about it being “missing”, and now the package is magically found and on its way. Embarrassingly enough for them, I can see on the tracking that the order was picked up from their store, confirming they are in fact misrepresenting their shipping and ship times. I’ll surely be sending it back when it arrives and reporting them to TCGPlayer. A pathetic business,...

Stay away from this place! Dishonest and shady sales practices!

I bought (2) MTG - Final Fantasy collectors booster packs from them at $60 each. They only sent one pack via tracking when the series released.

Initially, I thought it was a simple mistake, so I contacted them. They were responsive at first saying they will look into it and offer me my choice if I wanted a refund or the 2nd pack that I ordered. I chose to get the 2nd pack.

I asked about the status of shipment after a week or two, but then they got really slow at responding. Eventually they said they shipped it. A month went by, no pack. I asked for tracking, got ignored and the runaround. It was now clear to me that they never intended to send that 2nd pack.

Finally, I was forced to contact TCG support to guarantee a refund. So now I would have to buy the pack at the current MP ($125 or so) if I wanted.

Stay away from this greedy store...buy from the other many honest...

This place is fantastic for playing and connecting with others. There's a solid variety of TCG materials, collectibles, and a welcoming community of players that really makes the space enjoyable.

However, on the buy/sell/trade side:

I'd advise caution. Prices on their product is consistently marked above market value, and trade offers typically come in at around 60% of market value—sometimes closer to 50% if you're looking for cash. For example, I was quoted a trade value of $180 for an item priced at $300 in their own store.

Additionally, you’ll often be required to come in person for item evaluations, which can feel inconvenient and somewhat frustrating—especially when the trade values feel low or lack transparency. With parking being an additional challenge.

If this part of the business becomes more community-focused, with clearer pricing and more fair trade practices, I’d be happy to revisit and revise...