Dollar Tree — Local services in Roanoke

I wasn’t going to write a review last time even though I should have. I went back in the summer for my kids birthday and encountered the rudest person. An older lady mad because I had a cart full of stuff for my kids birthday near closing. It didn’t matter that I waited in line for a good 10 min. Honestly I get it, I didn’t like when people would come right at closing but thats retail. I don’t make it out much, at the time I had 3 kids under 3. She verbally was rude in her speech to me. First about my cart of stuff, then about making sure I pushed stuff close to the counter because it was hard to reach. Something I had no problem helping her out with, if asked nice. Just a super rude lady. If you’re unhappy go find a place to work that makes you happier. Then I thought I would give it a go again and called looking for garland. Was told that they didn’t know and they were too busy unloading a truck and to call back. Again in a rude way. I’m just done with this place. I’ll pay more and go to Walmart. This place must enjoying hiring unhappy people who think it’s ok to act like jerks to customers. Hire some new people… $1.25 is not worth it for encounters with...

The worst experience I've ever had at Dollar Tree. They have 2 self check outs and 1 cashier at one check out. As she was ringing up the customers in front of me (that she didn't seem to have a problem with) she told me to use the one that was open. I said no, I'd rather deal with a person. Well it went downhill from there. The whole time LaTamara was scanning my items, she griped at me about not using the checkout. I told her I didn't like using them. She said I needed to get use to it, cos that's how everything's going. I'm sure it is, but if there's a cashier available when I have several items, I prefer them, until today. Granted I had 27 items. But she didn't need to continue griping that I needed to get with the program. I told her it takes jobs away from people, and she said no it doesn't, were fine. I'm like, I can tell that; with her being only employee there on the floor. I know retail isn't the greatest job. I worked it many years. She would not win any awards for customer service. Maybe she was having a bad day, I don't know. We don't know what each other is going through. She just needs to be somewhat pleasant if...

I came here today and bought some items that we need.I walk up to the Dollar tree employee.I ask her very respectfully could she please check my things out for me. Linda told me no I had to go to the self-checkout machine. I ask her why don't the employees check out the customers anymore."Linda told me that I need to get use to using the self checkout". Then she tells me very aggressively in a loud rude voice !!They only check customs out if they are complaining about the self-checkout machine.I explained to her that I want to deal with a human being not a robot self-checkout machine. What so sad is Dollar tree pay their employees just to stand around and not help customers. As I can see is this company never respond when you write a review about anything going on in their store. If the customer stopped coming to all the Dollar trees they will go out of business. This is my receipt from today. I did call the corporate office today .l left a message since you can't get a real human being at their...