AutoZone Auto Parts — Local services in Rockland

Stopped at 6:20pm, & they were still open (-8pm), due to my "service engine light" having come on for the 1st time ever. Asked if they would have the ability to diagnose trouble codes if I came back in the morning when it wasn't so cold.

Both men, Mark & Casey, offered to help me right now. They didn't mind helping in the dark and cold (20°). Mark Dumont plugged a reader in under my steering wheel and was able to retrieve a code. Back inside Auto Zone, he did a 2 page printout advising me of the error code, info on the problem it indicted, the part needed (that they carried), & the cost!

Mark then offered to check a few other issues I originally thought may have caused a problem. All this was done at no cost to me, in the most professional and friendly manner. I couldn't believe their kindness. Never even knew they could read car codes!

While waiting in the store, I was also very aware of the friendly, knowledgeable service they were extending to all the other customers who were stopping in. This is a great store with a terrific, helpful, kind, well informed staff, here to answer questions & help solve problems. Can't say "thank...

Autozone is my #1 choice for auto parts!

And, not just because I find their prices and selection excellent, but also for the most helpful, professional and devoted service for their customer's needs.

Kris, one of the managers at the Rockland, Maine store reminded me today, just why I appreciate them so so much!!

I'm 65 with a cane, still recovering from surgeries, and not very versed about auto parts stores at all. She offered to take my new battery to my car - kind, proactively and with a big smile.

Before I purchased my car battery from AutoZone today, I called 4 competitors; every one of them, including AAA, sold their batteries at TWICE the price Kris quickly found for me.

Service: PRICELESS! PRICES & SELECTION: 50% SAVINGS on several items, not just batteries.

Next time, I'm not even going to bother with comparisons. AutoZone ROCKS! My car is also a tad bit difficult at times for finding parts, as it is a '96 LS400 LEXUS. Kris immediately knew what to do, at the same time she treated me like a very important customer.

Thank you, Kris!! Charlie...

I walked into Autozone in Rockland, Maine this morning. I purchased brake pads last year and learned they have a warranty. I couldn’t find my receipt. The sharp and engaging customer rep was upbeat, relaxed and so helpful. He said Not to worry and found my information they store in their computer. He fully explained the warranty process and further went on to give me a heads up about timeline for replacement brake pads and rotors. I felt comfortable, not rushed and at ease. David answered every question with a thorough answer and I learned some things about my car I and then some. Questions I’d wanted to ask before but hesitated to in order to avoid the eyeball roll because I’m female. David and staff were friendly, helpful and kind. David is the kind of guy that puts one at ease encouraging any questions I had. He went above and beyond. His colleagues came right over to carry my rotors and supplies to my car. A very positive experience. Thank...