Geek Squad — Local services in Rockwall

Very rude lady. She stated “there’s nothing we can do for you” it was a simple key replacement and I confirmed with a geek squad agent that they can do a replacement. She didn’t have the time of day to look at me and have a conversation, even though I had an appointment. Best Buy is by far my favorite place and geek squad I normally have no issues with but with an appointment scheduled she talked to me for only 2 minutes. I won’t be returning to the Rockwall geek squad very rude employee and very...

The geek squad white guy with the long reddish beard service today was over the top!!! If the world had service like he did itd be a better place! Came into Best Buy with a appointment to get my wifes new tablet info switched over from her old one. We are older and his work and communication level was over the top! Thank you so much! People like him make us want...

Scheduled this last Tuesday and was told they would be here between 8-12 today. At 12:15 I called the 800 number and was told that the tech was rescheduling. I wouldn’t even give a star. Someone out there has to fix this completely broken...