Banter by Piercing Pagoda — Local services in Roseville

I went in last weekend to get my ears pierced. And I had a lot of questions because my ears are sensitive so I have to buy real gold. After I stood there for a few minutes I called one of the workers to give me more insight on the earrings and knowing the difference in what is best for my ears I noticed that the girl kept walking away and was going back into her conversation with her coworker. I called another agent over to help me and I was asking what is the difference between the long post and the normal size post and all three ladies working that day told me that it’s just preference so I told them based for my ear which one do they think is best the lady said oh you can just select anyone I can go with the regular post because it’s cheaper knowing it’s just a $10 difference not a big deal I went ahead and I got what she recommended and I got my ears pierced I have been very very very uncomfortable with the selection she told me to buy.

The post is small there’s not much room to wiggle the earring around so my left ear is hurting really bad I have tried to contact the kiosk multiple times and the line just rings and rings and rings. I would like to switch out this earring for the longer post, but no one is answering the phone. I’m very disappointed with the service that I have received, and I wish that I would have got a better experience...

I Made an appointment for my 9 month old ear piercings two days before going in. I received a reminder text message and email. The appointment is set for 2pm and we get there 15 min early. As we’re walking up I see two girls (teens) I say we’re here for a 2pm and she says ok and she gives me the earring box to choose from and as I’m looking at the earrings she comes over and says “I’m sorry but our manager isn’t here today and we don’t feel comfortable piercing a baby ears”. It was a very frustrating and annoying waste of time experience since we drove 45 min to get them pierced.

They need to look at their appointment list and check the comments before a client comes in because I specifically put down that it was for a 9 month old baby. Had they seen that then maybe they would have called me and said don’t come in we don’t have anyone available to pierce a baby’s ears.

Luckily. I called Clair’s and they were available for walk ins and they pierced my baby’s ears. It was a very pleasant experience. Thank...

Unprofessional cant even begin to describe the attitude of these children. We went here for my 11 year old's first piercing. The lady we choose for the Piercing after WATCHING HER DO OTHERS FIRST!!!!!!!!!!!!!!!! was wonderful. She must have been a temp because we went back several times and never found her again. The Kids that work there are rude and unprofessional. .. We were just tossed around without care or feeling and my daughter finally lost her piercings due to lack of proper information when we went there twice for answers.......

VERY UNPROFESSIONAL........

Just a bunch of kids playing store... Avoid It.... or your daughter will run from the mall crying her eyes out because she just went through 8 weeks of anticipation and excitement and all that she worked up a year for and got the courage to do and it all fell through because of the Selfish Attitudes of the Unprofessional Children hired at Piercing Pagoda. They want your cash, nothing else....