Today,may 13th at the gamestop in the Galleria Mall in Roseville,ca..around 11am: i came in to purchase a pre owned GTA 5 for my 13 year old son. We already own this game,and many other gta style games. While I know that it is store policy to inform me,the parent,of the mature nature of this game...of of your female employees stepped way out of line in doing so. (I didnt get her name) Employee at register :" are you aware of the mature content of this game?" Me"yes..we already own it for xbox 1..its fine" THE FEMALE EMPLOYEE"ya but do you know there are sexual situations in this game?" Me"yes,im aware...but my son just drives around and crashes into things,he dosnt get into the sexual stuff" FEMALE EMPLOYEE"ya but thats what this game is all about,its a sexual game"... At this point i felt like not only my choice as a cunsumer was being questioned..but my role as a parent. I turned my son around and out of the store and said "we will just get it at the Pleasant Hill store(where we live) ..that was so rude!" And walked out. Not only did that store lose a sale,but i think that female employee was being completly out of line with me. It also kinda ruined my mother's day because i was so upset. We bought it at the Pleasant Hill store,once we got home. I just thought you guys should know that how that employee spoke to me was not right,in my opinion..that is all. SHE IS THE MANAGER..I...
Read moreFirst off I want to say I used to enjoy shopping here until I had a HORRIBLE experience once this incident took place a lil while ago .Me and my husband went into this store browsing for new video games and such and the gal with the long dark brownish hair (light skinned I think) and some tattoos (so I can describe who this is) behind the counter was flirting with my man. And even when she saw us together she continued. Also after I was right there needing help she completely ignored me but only insisted on helping my husband disregarded me totally. Then this woman had the AUDACITY to flirty tell my man to come back to see her and show her his remote ( which he never brought up) I said I have used remotes she ignored me and said she can’t wait to him again? I have never heard of this behavior at GameStop in my life don’t come here as a family or bring your husband here because that was entirely disrespectful and even walking out the store we were trying to leave but she kept on talking to him worst part of it all was this was on my birthday and I was in tears. as a long time buyer I won’t be coming here again. Also this similar situation had happened to a friend of mine TOO! But! To her boyfriend? GameStop what kind of people are you hiring here? Terrible service...
Read moreI love GameStop because if you don't know this you can take old get me equipment whether it's working or not you can turn it in for store credit and buy new gave me equipment. Or save it up for Christmas and buy you know get that $20 off that $100 video game your kid wants. Or get a headphone or whatever it is that you may be needing a pop funko. I also like GameStop because they have a 2-year warranty system that does cost extra money. However my son's headphones went out after about 17 months. They did the microphone part just stopped working and they replace them. With better headphones and did not ask one question. We were being honest and we would have answered anything they ask but they didn't even ask we brought in the box we brought in the headphones we brought in the receipt because you have to keep the box they put a little sticker on it and they gave us new headphones that was the end of that. So I think their warranty program is really outstanding and everything I've ever received from gamestop has worked well. Well I should say, everything that my gaming children have received from gamestop has worked well. And that goes down from 29 to 13...
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