I bought a pair of Cartwright Craft Saddle Python boots from the website. (My second pair of Tecovas boots.) I wore them the day I received them and noticed that the python skin started to peel up around the toes on both boots. It did not lay flat like the rest of the book. I called this to the attention of the warranty department, and they denied my request to return them without an explanation. I called a store to see if they could help me. I received an email telling me again that my request to return them was denied and that I had to condition the boots monthly to keep the skin from peeling. That would have good to know before I bought them. I asked why they were peeling the day I got them, but I did not get a response. DO NOT BUY THESE BOOTS. AND BE WARY OF DEALING WITH TECOVAS - THEY DO NOT STAND BEHIND THEIR PRODUCTS. They just lost a very...
Read moreI went to the store today to peruse the options, I’ve purchased Tecovas in the past but it has been a few years. We were welcomed in by the entire staff and they made us feel right at home. Bryce helped me pick out some options and I was able to leave with a new pair of boots! The boot shine station, branding, and readily flowing beverages were an amazing amenity to take advantage of while browsing. Highly recommend visiting this location, they...
Read moreIf I could give them 0 stars I would bought a pair of their working boots and had the stitching pop after 1 day of use then I was told I could get store credit dropped the boots off at fedex then went to the store only to be told they cant do it so a waste of my time and money and now I am out a pair of boots because of lack of communication and craftsmanship in the boots themselves. I would stay far away if you are actually going to use...
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