I want to share my experience about Jenna. She went above and beyond to help me. Always so helpful. Always so pleasant. I've watched this woman multi-task for several people and never Miss A beat. I've been here several times and I just love when I get to have her to help me. She's an amazing employee and I love her. She makes me feel like family and she treats every. One that way and I just want you to know how I feel about her and she deserves nothing but the best she works her butt off. And it amazes me that even when she's here alone, she's able to help several people at the same time. She's an amazing person and I just want you to know that I love her. She's very special and you guys are also very fortunate to have her as an employee And also I wanted to say about Alyssa and Taylor they are also very inviting and very helpful and just very pleasant and they were helpful as well. I love them all. They're very, very hard working employees. And I hope you know how blessed you are to have them at your store and I'm sure a lot of people feel the same way because everyone leaves here smile and after they make a purchase. Happy...
Read moreSeveral months ago I had taken my daughter to a private piercing studio to get the second holes in her ears and they were super crooked. We let them close up and I brought her to Piercing Pagoda at Ross Park Mall- and just she had her first holes done there with no issue. I visited on a weekend afternoon and they were very busy, but all the employees were so lovely and kind. Extremely conscientious. She measured and matched up where her new holes would be, even getting the opinion of one of the other girls there. I really appreciated how thorough and careful they were. I wish I could remember their names, but I wanted to let them know how pleased we were and that they just made my daughter's year. You always hear people saying to avoid Piercing Pagoda, but that's not the case with this location, Id recommend it over and...
Read moreWe had a wonderful experience with Alyssa and Heather! We brought our 5 year old daughter to have her ears pierced and they went above and beyond to make her comfortable. Alyssa took her time to make sure the placement was perfect and Heather was kind enough to make time to pop over and tag-team with her so we only had "1 pinch"! It's refreshing to see professional integrity when it comes to a service like this that can be a little nerve-wracking, so we were very fortunate to find Alyssa and Heather at Piercing Pagoda. Don't go...
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