O'Reilly Auto Parts — Local services in Russell Springs

I was absolutely amazed when I walked through the doors of O'Reilly's Auto Parts in Russell Springs, Kentucky. The staff was incredibly friendly and went out of their way to assist me in finding the components I needed for my new work truck. Not only did they help me locate the parts, but they also took the time to provide recommendations on both high-end and low-end options. We were able to meet in the middle and find a part that worked perfectly for my truck.

The professionalism and friendliness displayed by the staff at O'Reilly's Auto Parts was truly outstanding. From the moment I entered the store, they made me feel like part of their family. This level of service has won me over as a customer for life, and I will definitely be returning for all my automotive needs.

Thank you, O'Reilly's Auto Parts, for the exceptional experience. You have gained a loyal customer who will gladly recommend your...

110% fan of O'Reilly's over napa, advance or anywhere for that matter! Always kind, courteous employees who have you in and out in a timely manner. They put forth the effort of greeting customers by their name every chance possible. If that isn't enough, whether it's a dollar cheaper or $100 cheaper, they always have the lowest prices of any of the parts stores around here and if they don't they will price match any of them. And who can HONESTLY say they have never sang the little O'Reilly's jingle they play on the radio...?...

Had some rotors cut here... they were not done correctly , under spec and shook the truck worse than prior. Ended up getting some new ones from CARQUEST. No more shimmy or shakes. Of course I had to do the job twice which on a dually is a lot more work. Tried to call the store and get a refund. Ended up playing phone tag and never getting anyone to address the issue. Called the credit card company and filed a dispute. Now im out $60 , and all my time for doing a job twice. Yes...they charge $30 EACH to cut a...