Furniture is not great quality. Got a mattress there just over a year ago and it already looks 10 years old and has lost much of its cushion. I already need a new mattress. The delivery people were making rude comments about my old mattress. Very limited selection. I also called to ask about a bed frame and they said it would be $80 or somewhere around there, and then when I went to get it, they said, I needed to buy slats with the bed frame which would total around $200. Like they neglected to tell me that on the phone? They also tried to push buying a box spring and a bunch more...
Ā Ā Ā Read moreThey misinformed me that they would obey covid laws and wear masks and didn't I found out after the job that they were walking in my house with no masks off. They apologized but did not seem repentant. I am waiting to see what the authorities do. I caught their behavior on video camera. The work was fair, not the best and I have had to get someone else to fix it. They had also told me they would only charge for what they used but I ended up with a large excess of unopened...
Ā Ā Ā Read moreFlooring was installed incorrectly and started to buckle after 1 year. Took multiple phone calls to finally get Fred to take a look at it, he came in with pen and paper and wrote nothing down and said heād get back with me. Never heard back from him so we had someone else come and look and they advised that the flooring was butted to the wall which allowed it no room to expand...
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