Cicis Pizza — Restaurant in San Angelo

I would give 0!!! Stars if it was an option. Went here to eat with my mom and 2 toddlers today for late lunch/early dinner. ABSOLUTELY DISGUSTED! with how the place is kept up with. There was maybe a total of 12 people eating no excuses why the place was left the way it was. As we walked in we were not greeted! We were paying with card the woman fails to tell us if we didn’t wanna tip then we needed to click something else on the card swiper. She was completely disrespectful when saw we were not going to do the tip option. she ripped the card from the card reader and told my mother that she had to start over and click something else. After receiving our cups we walked to the high chairs, to take with us to our table as I grabbed at several!!! chairs i noticed all of them were slick from not being wiped down or cleaned properly with left over ranch stains and greasy film and god knows what else. So my kids had no choice but to sit in chairs they couldn’t even reach the table. After that we began looking for a CLEAN TABLE TO SIT AND EAT! absolutely nothing was clean floors were absolutely filthy and tables and chairs were greasy!!!!!! The person that should have been cleaning was on his phone and eating while there was so many things that needed to be kept up with! Also, a very big safety hazard. The ice machine pours out way too much ice at a time and it goes all over the floor that was also not picked up anybody can slip and fall and seriously injure themselves all because of the lack of the restaurants cleanliness. I’m so very upset /mad and disappointed with how this place has become. God knows what the bathrooms were like but I’m glad I didn’t have to go. I will not be going back to this restaurant anymore. Y’all really need to get y’all’s s* together. Nothing is like it used...

I took a group of students and teachers to San Angelo for a tour of Angelo State University. This is a yearly event and it usually goes off without a hitch. The tour always comes with the opportunity for my students to experience the dining hall for lunch. Because of a breakdown in communication between the Campus Tour Director and the Dining Hall Manager, when we got to the tour (2 hours from home) they could not accommodate us in the Dining Hall for lunch. In a frenzy, I began seeking out an inexpensive restaurant that could handle our group of 100 on short notice. Fortunately, when I went to CiCi’s, the owner was there and he said that although they typically need 24 hours advanced notice, they would do their best! And boy, did they! Even at peak lunch hours, they handled our group with no problem whatsoever. It was amazing—we never had to wait for pizza or any other food, even short handed, they rocked it out and a crisis of 100 hungry teenagers was averted! This staff at CiCi’s rocks—they were all kind and generous and energetic. Loved...

First of all the kid at the register said we needed a coupon for the $4.99 buffet and when I go to get the coupon on my phone he brings the manager out and she says they no longer take that coupon. She was so unprofessional and rude. The place is always a mess with hardly any clean seats or tables, the food is doughy or over done, the salad bar is always messy and you get ingredients you don't want in your salads. They changed their personal ordering pizzas and now they put it out with the rest of the food and when we went to get our food it was mostly gone because they didn't save it for us and they put it out with the regular food as we were walking up with the buzzer and when we asked about it she said to wait for another one or get something else. Totally horrible customer service skills from the manager as well as the whole crew. Will never eat this garbage again nor be treated with such distaste for customer service. And yes I have already complained on the website. But thanks anyway for the...