I am a Harry Potter enthusiast - prior to the sale of 1010; living in 1010 was like living in the Weasley House. After the sale of 1010 and Prosper Urban Mgmt took over managing 1010; living at 1010 was like walking near the home of Dementors.
1010 was a 4.5 star complex until new owners brought in an amateur property management company who in turn hired an amateur property manager for 1010. This kindest review I can provide. Business etiquette, ethics, manners, respect, communication skills, and humanity (common courtesies) are all nonexistent. Cory Stehr is great at speaking BS; when speaking with Cory either record the convo or get it in writing. He still will feign ignorance (poorly) despite having it in print. Alexa is just there, sometimes. Business hours are posted but that’s it. Good luck finding her. When you do see her you need to shout her name (less than 2 feet from her) for her to half acknowledge your existence; otherwise she make zero eye contact. As for emergencies, maintenance, pest control, etc., it’s survival of the fittest. Warning - complaining to PU too many times about PU’s ineptness might get you a notice of lease non renewal. The letter will be delivered 5 minutes after PU offers an early termination. Why the offer and then the letter, PU is derelict in...
Read moreWe recently moved here in April, and I must say, it's very different from what we are used to, in a good way. It's quiet most of the time and everyone seems to stick to their own. Maintenance has been quick to respond to any of our requests and we've had no issues with loud noise or neighbors. We've had Amazon packages left at our door all day without having anything stolen, which is a huge plus for us. The only reason I put 4 instead of 5 stars is because no place is perfect in my opinion, but this place is...
Read more1010 is my absolute favorite apartment I lived in San Antonio. The location is great, it’s walking distance from the river walk, HEB, Ruby City, USPS, blue star and Alamo st ! Lovely small community, quiet, clean, elevator is available, the staff is extremely nice, maintenance service is always fast and 1010 is very pet friendly and there is a...
Read more