Paul Elizondo Tower — Local services in San Antonio

This place is awful. All the staff are rude and incompetent. No one has any answers or respect. They charge you for every single thing even though all documents were submitted online. No one knows what to do and so they just charge you or send you away after HOURS of waiting in line. At one point they decided to close early and not notify anyone. They also sent off documents and photos that I paid for and then destroyed them! Why?? I asked for a refund and they said no. I submitted exactly what they asked for and they said they just destroyed my documents and photos! Just an awful place with...

The passport services are not worth it. Definitely go to the post office directly. They do not have forms for passport corrections and they make everyone mail everything themselves anyway. They basically just confirm you have proper documents which online/the post office will do. They have zero information online. I wasted money on downtown parking for nothing to be done and a long wait time. Whether you're getting a passport for the first time, renewing or correcting just save yourself the trouble and go to the post office directly. Then you'll at least avoid...

easy to find downtown san Antonio, need patience for getting inside, passing the security check. Something's can't be brought inside, I used to carry my P38, a mobile can opener, was told not to bring it. I do carry a personal alarm, a tactical pen with me most of the time. Times have changed, so the prisoners don't show up in person, they all have video monitors, no person to person anymore,...