AutoZone Auto Parts — Local services in San Diego

This is my first-ever review, and it’s all thanks to the fantastic customer service I received at this AutoZone, courtesy of a wonderful employee named Miriam.

The day before, I bought some coolant for my 2009 BMW at a different AutoZone. Now, I’ll admit—I’m no car expert. Unfortunately, a male employee at that other store convinced me to buy the wrong coolant. I didn’t realize it until after I used it, and let’s just say I was not thrilled.

That frustration stuck with me all day at work. On my way home, I decided to give a different AutoZone a shot, and thank goodness I did. That’s where I met Miriam, a true superhero in an AutoZone uniform.

I explained my predicament, expecting a headache, but Miriam handled it with grace, professionalism, and lightning speed. She exchanged the coolant for the correct one, and just like that, my stress melted away. After a long day, it felt like a small but meaningful victory.

Thank you, Miriam, for your excellent service! If anyone at AutoZone is reading this: give her a...

I've been shopping at this particular location for about 5 years now. Not the best but very close from where I live. My today's experience hasn't been the first one though, enough is enough. I found a set of screwdrivers on sale. When I was about to pay i noticed the full price was checked by the scanner, so I let him know about the "SALE". Without even double check he offered me a military discount instead, because the item was in the wrong spot. So the manager took over and we both went to check the tag,. Without success he tried to prove the item was in fact in the wrong spot. Like I mentioned this situation happened to me in the past and sometimes I just ended up not buying the item. I really hope this review helps to the staff improve their customer's service since they been dropping the ball quite often in the...

This location has been my go-to for many years. My experiences with different staff have been nothing but favorable. All helpful and informative. If new staff didn’t know the answer, new staff will make sure to ask a seasons staff for answer. Oh, more than one register was open, ready to ring up sales. Unlike Dollar Tree stores, there’s usually long lines with one cashier at register. Can’t compare, but I’m merely making a point.

Today, I was in and out at the Palm Avenue location. Got what I needed, staff at register checked to see the best oil change deal for me … $47 later ($24 discount), I was out the door. One stop shop. Loved the service

As for products, this location was well stocked and place was clean.

Side note, not all Auto Zones are alike. Palm Avenue, thus far, has better customer service - 5 star...