Iâm very surprised at all of the 5 star reviews for this store. The store is actually very beautiful with beautiful specimens and price points accurate for the location. Iâve been in this store at least 6 times. A few times with my family and while shopping alone. More often than not, the customer service is terrible. If your staff is too busy to answer questions about different gems, then hire someone who is friendly. I understand you are all âexpertsâ before you are sales people, but this is a retail environment. I bought my husbandâs wedding band here, several gifts and weâve used the panning station with my kids a few times. Each time Iâve been made to feel like iâm in the way. After using the panning station yesterday, my six year old wanted to know what all the gems were. We were familiar with most but there were maybe 8 we didnât know. We went in and asked the man using the register. There was no line when we went up. He helped us for about 30 seconds identify 4 gems. Then the woman behind the counter handed him a piece of paper with a list of gems and said âjust give them this.â Then he went to help other customers. We wonât...
   Read moreIf you are going to Old Town you have to stop by at Miners Gems and Minerals đ«¶đ»đ€
This place is a gemâliterally and figuratively! From the moment you walk in, youâre surrounded by stunning crystals, fossils, minerals, and all kinds of unique stones. The selection is incredibly diverse, with everything from small polished stones to impressive geodes and rare specimens.
The staff is super friendly and knowledgeableâtheyâre happy to answer questions, share cool facts, and help you find exactly what youâre looking for (or something you didnât even know you needed!). We went today 4th of July with my daughter who has found a love with stones; both Tracy and Casey (I hope I'm spelling they're name correctly) were extremely sweet and helpful with informing my daughter of the names of all her favorite stones đ€
Whether youâre a collector, a crystal healer, or just someone who loves beautiful natural things, this store is a must-visit. Itâs well-organized, peaceful, and you can tell everything is...
   Read moreI'm no gemologist, but my friend is. Through my eyes, Miner's Gems and Minerals is a great tourist trap. Fun to walk around in and see all the little odds and ends, and nice workers in funny costumes help you. BUT in my friends eyes it is heaven. Don't let the Old-timey costumes fool you, they aren't just nice they are knowledgeable!!!! This place is run by actual gemologists. The gems and jewelery are all real and gorgeous. They are down to earth and honest. My friend has been dealing with them for years and it's the first place she goes to when she needs her gem fix. The place is jammed packed with gems. Take the time to walk through and stare into these beauties. Definitely worth it when I'm old town. If you have questions on what you're looking at all the workers actually KNOW what they are talking about. Come on down and take a pretty home with you. You'll be surprised at what you might...
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