Paper Source — Local services in San Diego

I went to the store to buy a card and a paper bag. I was at the payment process and put my credit card password, then I saw on the computer screen "approved". The girl on the cashier said: "Your transaction is not finished, you need to pass your card again." I told her twice that I saw the transaction went ok and the card was approved. She said in a very rude way that she could not "let me go out the store with this" (the items) because the transaction was not finished. I called to my credit card in Brasil. The transaction was ok, they charged me and the transaction went all the way. I came back to the store, paid AGAIN and try to solve the situation calling them and talking with the manager. She said that the computer shows that I was charged only once, which I can prove is not true. I don't know about their system, I just know that I was charged twice and had to call my bank to cancel the transaction. Not even one "I'm sorry, Miss". Nothing. Very cool store, but we got cool stores all over SD. Paper source...

I have gone to Paper Source several times in need of a gift or card for an improptu after-work happy hour for colleagues' birthdays or other special events. Paper Source always has interesting, fun, and often useful items; it's sort of like a quirkier, cheaper Anthropologie. For instance, I found a great adult dot-to-dot book of famous architecture that was the perfect gift and not very expensive. I also found what is now my favorite insulated water bottle there, as Paper Source carries quite a few Corkcicles, which I'd never seen prior to being in the store, but which I now love with a deep and abiding passion. There's always someone around to help you and the employees have all seemed genuinely friendly and happy to help....

Great selection and variety of items! However, this place is located in La Jolla with a lot of rich, older, white folks. I was ignored while there, I definitely needed help and there were not many other people in the store. I am a bit shy so I didn’t seek help from a worker, completely my fault. The workers were, however, very prompt with other customers, so can’t say I didn’t feel a bit ignored. Not saying by any means that they’re racist, but definitely a bit alienating for poc. But, that’s just how La Jolla...