Woodbridge Interiors — Local services in San Diego

Terrible customer service and experience. This is a company that lies to its customers. They told us they would price match a piece of furniture, took our money and advised our order was processed. A day later we were called by the store manager saying they made a mistake and could not give us that piece of furniture at that price...even after the took payment, raised invoices, confirmed order etc. So we raised a complaint to the general manager and he failed to even acknowledge the complaint and totally didn’t even reply....They just don’t care about making things right for its clients. Totally avoid them, totally untrustworthy and...

This review is from Virginia who paid a lot for a custom made sofa....and I mean a lot!! It came with a sofa bed. The cushions never and to this day are not leveled. When sitting on it you are at a slant like your going down a slide. They tried to make it right but it's still looks lopsided. Christine the sales rep. assured us the material we picked was from a outstanding company. But the material we choose shreds and it easily snags. I'm totally unhappy with my purchase and would never...

We walked into the business without knowing much about it and what made us a customer was the non pushy approach of Robert Collum. He was a great guide and advisor. Came to our house and made an appointment to show us his recommendations. After putting the order we saw that the date of delivery is six months out. We called to cancel but Robert managed to get it down to 3 months and they were right on time in delivering. We were very pleased both with the product...