Apartment List — Local services in San Francisco

Apartment List is prob fine but I would not recommend working with their employee Hue. He/she is incompetent and dishonest. I tried to ask two basic questions and instead of getting the yes or no answers I expected I was repeatedly sent links to the apartment complex as if I hadn’t read the links already. He/she should have just said they didn’t know the answer to my questions. They were a broken record telling me many times that someone was going to contact me- as if I needed to be told that more than once. And they lied to me- telling me that they passed on my questions to the person who would contact me. That person let me know that they hadn’t been sent any of my inquiries. Even when I told Hue that they hadn’t gotten my inquiries he/she never admitted to lying and never apologized. I wouldn’t personally want someone like this...

Apartment List is a horrific company to use ! They literally feed your property a bunch of garbage unqualified leads that never answer their phones or email and you end up chasing unqualified leads. Its been an entire year and we have not converted 1 lead from them. we have literally weeks trying to contact leads and they are all dead ends. Its a waste of our time .....Apartmentlist needs to do a better job sending us leads. If our rents are $1400 for a 1 bed don't send us leads with a $900 top price range. That's...

I am pleased with Apartment List's ingenuity in multifamily housing. Their desire to challenge this industry has been infectious. I am particularly passionate about their interest in understanding the customer's experience and working to find innovative ways to improve it. In turn, this provides both results for the customer and manageable leads where a customized and tailored experience can be delivered. Love this tool and the excellent service we receive from Hannah and the team at...