Nippon-Ya — Local services in San Francisco

Another must-visit spot when you're in SF Japantown. Since my first visit, it's become a regular stop, and I consistently end up making a purchase. Even as someone who typically only enjoys mochi ice cream and isn't a fan of regular mochi, the offerings here are too tempting to resist.

We sampled the chocolate mochi in-store, and after they generously allowed us to try a whole piece, we were impressed. Although we enjoyed that flavor, we ultimately chose the strawberry mochi, which turned out to be exceptional. The sweetness was perfectly balanced, neither overwhelming nor bland. It's an ideal place to pick up gifts for your travels or simply treat yourself. The selection includes candies, savory senbei/rice cracker snacks, mochi, teas, cookies, and more. Personally, my favorites to indulge in are the Harajuku Mochi Chocolates in matcha and strawberry flavors!

Moreover, they offer intriguing collaboration items featuring series like Demon Slayer and characters like Hello Kitty and Kumamon. Each item is elegantly packaged and ready to be presented straight from the shop.

It's worth noting that many items here are directly imported from Japan, offering a unique selection beyond what you'd find in the snacks/gift section at places like Tokyo Central, Nijiya, Mitsuwa, etc. Whether you're a fan of Japanese sweets and snacks or someone who enjoys trying new and different things, a visit here is highly recommended! I'll definitely be returning for their mochi.

Their store is located within Japan Center West Mall. If you spot the prominent signage outside, simply proceed straight in, and you'll quickly find...

Just an honest opinion the confections sold here are amazing but some of the people that work there are definitely not . Went today the person working was highly stuck up rude attitude acted like they were above everyone else and made the experience of being there not very good . Not a very friendly place to shop when you have people working that act and treat people like that . What made it even worse was I was with my kids and went to get a sample the person made it her duty to say the kids already had one almost shaming them in a way I will definitely not be returning here as a customer will...

This is my first time writing a review for any shop, so when I write a review, that's how you know this place is worth the visit! Was super busy when I came for the first time. The ladies working were so friendly to me (I regret not getting their names) and more than willing to guide me around the store, as well as share a few samples :) I really felt that they cared for their customers, which I find to be rare. All in all, the customer service was phenomenal and the mochi was fantastic! $9 for one of their boxes (I believe) and worth every penny! Would definitely pay them a visit the next time...