My mechanic recommended me to go to Pro Speed for auto body paint repair. Without second thought, I called for Dot. He was very professional and friendly. Then Wing called to follow up with the repair order, offering advice and service to make sure I’m properly hooked up with Enterprise (paid for by other party’s insurance). The day I drove into their shop, I was greeted with courtesy and the warmest welcome. The best part was talking to their tech Jian. He recognized right away my 1987 car has become a rare species of its kind. I had a blast talking to him! You can tell he doesn’t just do his job. He LOVES his job and takes pride in it. Right off the bat I know my car will be in good hands. Picking up the car was a breeze. They went out of their way to accommodate my work schedule. All I need to do was to drop off the rental car at their shop and they would take care of the rest. Jian did a meticulous job on the car. He even did extra like door hinges, exposed wirings, and alarmed me any safety issues the he came across. He really cares.
It takes a great team and leadership to succeed. The moment I set foot in their shop, I can see harmony and laughters fill the place. Happy employees make the business prosper. Dot must be doing a great job. Go there. You...
Read moreI crashed the trim at the bottom of my brand new car that is less than one week old. I took it to the shop on a Saturday without realizing that the shop does not open. Dot did me a favor by providing estimates and consultation anyway and even provided a temporary fix while waiting for the new parts to come. His temporary fix looks so good that at a glance, others would not notice the damage. When the new part came, he and his team helped prioritize the fix because I needed the car back the same day. Despite all these requests, his pricing is very good and fair. I am so glad that I meet Dot and will be going back if I have any future body works for my car. He is very professional and efficient. I feel the ease of mind to leave my car...
Read moreStellar experience from start to finish. They worked with my insurance for a hit and run damage claim. Initial estimate took a few minutes and an appointment was scheduled 2 days later. They replaced a fender and side mirror. Insurance wanted to only pay for recycled parts, I wanted OEM. Pro Speed wrote a new estimate and got insurance to play ball with no issues at all. They rushed to finish the work and even secured a possible rental car at a nominal fee. In the end I didn't even need the rental because my car was done so soon. Awesome job on the body work and a great experience....
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