Color Nails — Local services in San Jose

DO NOT COME HERE!!!We have a special event today and this is what we have to walk in to!!! Rude when I called, rude when I got there. We have 5 people here right now and I told the girl I need an acrylic fill, I went and picked my color and she said, "let me bring you the ring so you can pick your color" (she clearly saw the polish in my hand) I showed her the color and she still went to get the color ring. With the nasty look on her face she had since I walked in she asked me not to touch the polish that she had to get if for me lol Seriously, where are we. She made me feel like I was going to steal a bottle of polish, are you kidding me, what a joke. She then said "we don't do regular polish on acrylic nails, only gel. The nail tech sitting right next to us said, you want regular polish, we can do regular polish. I said we'll the rude lady at the front that answers your phone as well said you don't so I can have them done somewhere else. When businesses are blessed with customers, they should be more humble and appreciative for what they have because when your not and your rude to paying customers, they don't come back and they write bad reviews and they tell there friends not to...

I’ve been coming here for a few years and here are things I love: the quick service, most of the nail techs are extremely friendly and well skilled (Jenny, Ann, T, Emily, and Andrew *there a few others, but I don’t know their names). They can be a bit pushy and pressure you to go to a nail tech you don’t want, but usually it’s when it’s pretty busy. The owners are extremely nice and have a great system to ensure people aren’t waiting for long periods of time.

Some things I don’t love: Some of the nail techs will be pushy if you want a specific length (especially shorter), some of the techs don’t do designs so you might be moved around if you are wanting a design, when you ask to have your cuticles cleaned up some of the techs don’t do it well or at all. I was once told “It was too late” even though I asked as soon as I sat down. Emily however, was exceptional when I asked her this last visit. *pictured below

I definitely recommend if you are looking for a salon that’s quick and does a good job, when you go to a specific person.

They also remolded recently and it...

The first few times I went it was great, packed but they get you in and out but this last time was horrible, they sat me with Kiven, he was VERY unprofessional!! He had no patience, he was yanking my hands around not gentle at all. I was soo displeased he was really rough my nails hurt so bad when I left, he barely put any acrylic on they were bending, so when he was done I went and paid, I was pissed but i just didn't want to be "handled" anymore, I complained to the manager and she told me to go back to him and make him fix it , but to be honest I still didn't want him to touch them again, he was even worse the second time around EXTREME attitude, he kept sighing and rolling his eyes, rude "next time you want to complain you do it to me" he said when I got up and said thank you he didn't even acknowledge me.. I felt embarrassed and ashamed to even complain because of all the sighs and attitude I got.. I know they are busy but if you don't have the time an patience to do quality work you shouldn't do it.. I won't return they just...