KFC — Restaurant in San Jose

Be aware! This location never honors special promotions, they always try to sell you higher menu deals. I have gone several occasions to buy the $20 bucket deal after seeing it online and tv, they always try to say that those deals are not bayarea base but they have the $24.99 w. Cake deal... I have seen people eventually buy it because they don't want to argue w. Them or go to other locations..... I have gone to other locations and never have an issue, I have complain to other locations and apparently I'm not the only one, the employees have stated that that location is always trying to up sale higher promotions and they never seem to keep managers or employees employ for long. I have also call corporate and have complain. Please don't fall for their lies. Maybe extra $5 + taxes is no problem for you but I have seen people who can't and have to leave the store because these greedy employees are trying to...

We often get KFC at this location. Wasn't pleased with my visit this evening after waiting for 20 mins when I was told it would take 6. I was the only in-person guest at that time, besides a few that were just leaving. When I mentioned that I've waited a while, the employee sarcastically said "Oh really?" and walked away. She was unkind whenever she'd confront me. They were all confused and didn't even start my order. Apparently the chicken "just finished" and they prepared it pretty quickly. No apology either. Still enjoyed the food despite all that. It was nearly 100F today, so...

Just left with fill up box. I was greeted by Gabriel M (cashier) and another female cashier. Both made me feel at home and both provided the best customer service i have personally had in a while when it comes to fast food. Gabriel demonstrates excellent customer service and helped me navigate thru the menu to the item I wanted which was he fill up box. The other young cashier she also displayed awesome customer service with a smile. My food was hot, I felt at home and thank you to the staff who helped me....