My family has been going to Byron the Jeweler for well over a decade. My mom first told me about him, and I’ve since spent thousands of dollars there myself. We’ve always liked supporting a small, family run business, and his daughter has consistently been kind and helpful.
Unfortunately, our recent experience was really disappointing. My mom tried to order a bracelet for my oneyear old, but she was never told there would be a $40 shipping fee. The first bracelet arrived damaged, and the replacement wasn’t the quality she expected, so she decided not to buy it. Byron became upset and started yelling at her, which left her shocked and hurt, especially after being such a loyal customer for so many years.
A few months later, I went back to see if things had smoothed over, but Byron stood by his reaction and never offered any apology. After so many years of loyalty, it’s sad to feel so dismissed. We’ve always made an effort to support local businesses, but after this experience, we won’t...
Read moreByron has done three custom rings for me over the last three years: one engagement ring and two wedding rings, and my wife and I are beyond happy with the work he did for us. We selected vintage settings and stones for my wife's two rings, and my wedding ring was an entirely custom setting, which he built to my specifications. I am so happy we chose to work with Byron, as he is extremely knowledgable and actually takes the time to explain a number of interesting metallurgical and chemical factors relevant to the work if you're willing to listen. My wife and I learned a great deal from Byron and came away from our experience with three beautiful rings, each one unique, all priced extremely reasonably for labor and materials. Byron is a great guy and I can't reccomend his...
Read moreByron is a genius and can repair anything. He Is a professional & will tell you straight if something isn't worth repairing. His friendly wife is a good addition to his shop. The only allow 2 customers at a time into their space, just to be safe, and everyone is masked. I love to browse (and buy) his estate and vintage jewelry. He has all kinds of treasures in his shop. I buy gift for my daughters in law, my daughter, friends, & for myself. He has old silver rings from $30 going up y thousands. Something for everyone. Cecily will tell you which is the better quality piece if you're uncertain. Men, this is the place to buy a holiday gift for the woman in your life. Prices are fair. PLEASE PLEASE I hope they stay open...
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