Initially Yours — Local services in Scarborough

I asked to have a graduation stole embroidered and wanted to offer business to a local establishment. Paid over $90 for 3 lines. The back of the stole is covered in adhesive and still has chalk lines on it. The stitching is crooked, not centered, and not even. The material is also pulled up and no longer lays flat, due to what looks like inconsistent spacing and too much pulling on the material. All in all, very poor experience, and wish I had not had it touched by this business. One positive is that it was done quickly, but unfortunately, it looks that way too. And does not offer...

Carl is the best! I have been going to Initially Yours for 10 years now. Even on my first visit when I was just starting out on my own business Carl treated me with complete respect and kindness. A decade later he still is as wonderful and funny as ever. My shirts always,always come out looking amazing. Plus if you need help or recommendations he has great taste and will work with you. Iwill never go anywhere else. Highly highly recommend...

Horrible customer service. See attached photo. The owner ruined a brand new shirt that I bought in. The fabric was pinched/wrinkled in the embroidery that he did and I needed it for a work event. I brought it back and first he blamed it on the fabric. Then said he doesn’t have the time to check his work when I asked why he didn’t see it. No apology offered at any point. Worst experience I’ve ever had at a...