⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding team and experience!
We’ve recently become complete LEGO fanatics and have been visiting this store almost every weekend for the past two months. I can’t rave enough about the amazing team at the LEGO Store Scottsdale Quarter.
My 8-year-old daughter was recently diagnosed with autism, and LEGO building has become such a meaningful hobby for her. On one of our first visits, she was upset about her spending limit. The staff handled the situation with so much empathy — they offered her options, spoke to her kindly, and also recognized when she needed space. Their understanding and patience meant so much to us.
Fast-forward to today: we came in because we lost a small white piece for a set we were working on. Elizabeth went above and beyond — she searched through every bin trying to find it and, when she couldn’t, helped us order the piece. To get us through the weekend, she even found a grey one that fit perfectly.
In a world where genuine customer service feels rare, the LEGO Scottsdale Quarter team truly stands out. Every visit feels positive, supportive, and fun. Thank you for making each experience special for our family — we are...
Read moreI’m not a lego person, so I really had no intention of purchasing when I visited. I only came into the store out of pure curiosity. I saw a lego Star Wars ewok and simply HAD to come in. I was greeted with warm smiles and the atmosphere reflected the friendliness at the door! Hunter helped me out for the entirety of my visit and I had such a great time. He even managed to convince me that the lego plants were worth trying, something I was adamantly opposed to before. I learned about the different concepts in the store, and left knowing a lot more than I did coming in. Expertise salesman, I would say!! I haven’t been having the best week, so I’m pleased to say the customer service from not only hunter, but the rest of the staff was great and really turned my mood around. I ended up getting an artoo keychain to replace my other one that went missing, so I left very satisfied. However, I sort of regret not taking pictures of things I might want to look into. I thought I wasn’t a lego person, but now I’ll have...
Read moreLego at Scottsdale Quarter is the absolute best. The staff are super friendly i went in for some help with my tuxedo cat. I have never build a lego in my life. My husband bought it for me this weekend is when I started my build. I have gone into that store 2 days in a row for help and they always help or ask do you want us to build it. After doing it wrong twice I was more then happy to have the employee build it for me. I even had it break in the store the guy that helped me hear it broke again. I was trying to put it in my backpack he fixed it. Thank you Scottsdale Quarter Lego staff you have truly been helpful with my tuxedo cat. I will be back for...
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