Purple - Scottsdale Quarter — Local services in Scottsdale

We recently had the pleasure of shopping for a new mattress and had it narrowed down to Purple and another mattress company. We were blown away by the level of customer service we received at Purple. The associate (Scott) who assisted us was incredibly informative, answering all our questions with patience and clarity. Scott took the time to walk us through the different mattress options, explaining the benefits of the Purple technology and helping us understand what would best suit our needs.

Not only was Scott knowledgeable, but he was also extremely polite and respectful, making the entire experience feel seamless and enjoyable. We never felt rushed, and I genuinely felt that he was dedicated to helping us find the perfect mattress, rather than just making a sale.

The mattress itself has been nothing short of amazing—comfortable, supportive, and perfect for a good night's sleep. If you're considering a Purple mattress, I highly recommend their customer service as well as their products. It was a top-notch experience from...

I just want to first thank Barbie for all her patience and help. My husband and I were visiting from WNY and we don’t have a showroom in Buffalo, so we took the opportunity to stop in and try the mattresses. We both have the purple pillows and want to upgrade our mattress, but we have very different mattress preferences when it comes to soft and firmness. Barbie was so knowledgeable and sweet, she took the time to explain in detail the difference between each mattress. We also mentioned we share our bed with our dogs and she informed us that everyone at Purple was a pet owner and lover which was nice to hear! Though we unfortunately weren’t able to buy anything since we were leaving the following day, Barbie truly made it a memorable shopping experience and we cannot thank her enough. We look forward to ordering our mattress and getting quality sleep...

Madeline greeted us when we first came in. She was very knowledgeable about each mattress and explained the differences. She let us try each one, take our time with absolutely no pressure! Answered all of our questions and gave recommendations. We didn’t have high hopes when we went in the store but we were wowed with how supportive but soft the one we chose was. Madeline emailed us an invoice and we had 90 days to make up our mind with the price locked in. But on our drive home, we already made our choice! We wanted the mattress as soon as possible. It was the first mattress out of many that didn’t...