āļøāļøāļøāļøāļø 5-Star Experience!
I was a bit hesitant to try a new provider after purchasing a Groupon, especially since Iāve had some not-so-great experiences with Groupon deals in the past. But I was in desperate need of Botox and my usual provider was out of town for several weeks, so I decided to give this one a shotāand Iām so glad I did!
From the moment I walked into the office, I was impressed. The space is absolutely beautifulāclean, modern, with a calming atmosphere and stylish, high-end furnishings. It immediately put me at ease. Jamie at the front desk was incredibly kind, professional, and knowledgeableāsuch a warm welcome!
I saw Gabriella, and she is an absolute gem. Not only is she stunning inside and out, but sheās also the most gentle practitioner Iāve ever met. She explained everything clearly and answered all my questions. She used Jeuveau instead of Botox, and I honestly didnāt feel a thing during the treatment. Iāve never had such a comfortable experience with injectables before.
On top of that, her prices are very reasonable, especially given the level of care and professionalism. I truly feel like Iāve found a hidden gem, and I will definitely be returning. If youāre considering coming hereādo it! Youāll be in...
Ā Ā Ā Read moreCan you imagine any medical person listening to how you feel, your history, etc. and putting that ahead of any textbook diagnosis and treatments. Dr. Suter and associate Shelly were actually interested in what I had to say and were unhurried in dealing with me - like I was their only patient that afternoon. I was there for knee pain but Dr. Suter was equally interested in all my various conditions. He has great knowledge and good insight into what may help - whether I became a patient or not. Naturally, they offer a number of services but there is no high-pressure sales pitch for me to choose a treatment. I was prepared for probably needing a particular treatment but the doctor didn't think I needed it at this time. Instead, I went with another approach which should have numerous benefits. Again, I was given all the time to decide or to go home and think. By the way, he said that as a vegan, I should have a B-12 shot -- which he gave me free of charge. The office environment is attractive and relaxing, with the most comfortable chairs. I observed a couple other health providers who seemed to also treat their patients with sincere care. The front desk is handled by Oz - a great representative of Vibrant...
Ā Ā Ā Read moreSorry
But this place honestly just has changed.
I have the greatest respect for Gabi-
I think she's great
But I got a call saying I missed my appointment- after verbally clarifying with the front desk girl
And when I told her I was planning still on coming in when I was supposed to be scheduled.
There was not even a call back to clarify
Or an apology about the mistake.
Gabi- I know you r busy but your front desk girl now has not responded to 2 different appts for me
I begged to get a literal 10 minute appt to see you for Botox as I was flying out of town unexpectedly
You are not performing surgery ..you literally could do walk in Botox...
I felt like you didn't care and honestly- your communication and front desk girl is awful.
I went to someone else for Botox today who got me in at the end of the day
You lost a customer. Your front desk girl should have had you call me, when there was a mix up on the times- she made me feel like I lied
It was unprofessional , and I will not be coming back nor will I refer you anymore to...
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