Amazon — Local services in Seattle

As a new book author with a book on Amazon I am extremely ticked off with them and ticked off with the former publisher workbook press one of these is screwing me over and I don't know which? I have contacted the head CEO of Amazon on Facebook I hope he gets back with me! The book was supposed to be set at the price of $11. 99 on Amazon! So what does Amazon do? They Jack up the price! To $15 and some cents! This is wrong on all levels and this was not the agreement with workbook press my publisher! And now they're telling me I have to contact to lower the price why is that responsibility put on me when I am the author? I would think that's the publishers job! Amazon i's hurting my chances as an author now an possibly my reputation! Nobody in their right mind is going to buy a book for $15 if they don't know what the book is about or who the author is? I had already told my friends in Boston when I found out the price was going to be 10.98 that the book was now on Amazon that was January! What Amazon is doing to me now is wrong! And my cop-out publisher is wrong as well for not getting involved in it! This has soured me and angered me big-time! I don't know if I want anything to do with anymore publishers or Amazon! Right now I'm sick of both of them! Sad part is I've had eight publishers told me the book has the potential to be signed with a traditional publisher right now that's just talk! And talk doesn't get it done! Forgive me for ranting but I had to tell you the truth! Unless it is done with a traditional publisher I am done as an author writing anymore! This experience with workbook press and Amazon has soured me beyond belief! I am not writing for anymore publishers unless they are traditional publishers that's the bottom line! That's how ticked off I am right now! Amazon has a Kindle of the book for $3.99 on Amazon that's fine! But the paper back is nowhere to be seen after it was first listed on there for$10.98 in January! If this is how Amazon does new book authors I don't want any part of them! And workbook press is not told me anything any more of the progress of the book supposedly 30,000 different Book outlet distributors! So I'm not feeling too good right now about publishers and Amazon I think you can understand why? Amazon has since pulled the paperback off their shell but the Kindle is still...

My rating is ZERO for AMAZON CORPORATE. AMAZON CORPORATE IS DISGRACE AND APPALLING. TONE-DEAF TO CUSTOMERS. Amazon IS HORRIBLE to customers and RED "F" for FAIL IN customer conlict-resolution. AMAZON has LINDA IN LEADERSHIP IN CORPORATE. NO EI. QUITE GRANDIOSE NARCISSIST. Linda's attitude and behavior are DESPICABLE and mirrors Amazon's attitude about customers. ALSO DESPICABLE. AMAZON is now Goliath and clearly has forgotten that customers made Amazon the force it is today. WEDNESDAY, AUGUST 2, 2023 IS THE DAY I LEARNED AMAZON'S TRUE COLORS. Don't believe those fuzzy Amazon commercials. THERE IS NOTHING FUZZY ABOUT AMAZON WHEN IT COMES CUSTOMER ISSUES. Corporate is unresponse and hands-off and hides behind gatekeepers. It takes an ACT OF GOD to get Amazon Coporate engagement. Like Maya Angelou said: When people show you how they are, BELIEVE THEM. I BELIEVE YOU, AMAZON CORPORATE THAT YOU DON'T VALUE MY BUSINESS. Ms. Angelou also said: I've learned that people will forget what you said, people will forget what you did, BUT PEOPLE WILL NEVER FORGET HOW YOU MADE THEM FEEL. I WILL NEVER FORGET MY UNFORTUNATE AND ABSOLUTELY NIGHTMARE EXPERIENCE WITH LINDA IN LEADERSHIP, unprofessionalism and arrogance at their worst, WHO HAD THE NERVE TO SAY: YOU'VE REACHED THE END OF THE LINE when I asked for her supervisor's name to report her. Linda had to fear behind the corporate cloak, which she BLATANTLY ABUSED, ALL WITH AMAZON CORPORATE'S APPROVAL. And in case you're wondering, I spent $1100 on PRIME DAY, JULY 11, 2023N and AMAZON refused to work with me. The recurring word "CAN'T". Linda's ending word, FILLED WITH VENOM, "NO". All of Amazon's staff was impudent and just kept transferring me to different agents. NOBODY IS VESTED IN CUSTOMER-RESOLUTION, including Jeff Bezos...

I purchased some motorcycle pants on Amazon as part of a Black Friday deal. The description stated true to size; however, when i got them, they run big. I attempted to reach out to CS, and they advised they can refund or exchange for the same size but can't sent out a different size. I expressed concern as I want the pants, but I don't think it's fair that I can just exchange them for the correct size. The agent advised that due to the inconvenience, he will give me a $5 gift card. NO! I want the item I ordered with the right size. The agent advised that there was nothing they could do and transferred me. Another agent advised that there was nothing they could do. I then asked for the executive team. The agent then transferred me back to Customer Service again....I had to start from the beginning. Yet again, the agent advised that there was nothing they could do. After a few hours of dealing with the issue, there is still nothing done. So I gave up and asked for the executive team to call me back. This is an unfair and deceptive business act. So, I will be returning the pants and will be canceling my membership to Amazon Prime and Amazon Music. I've been with Amazon for almost a decade and have spent almost $300 a year on memberships. Not to mention that I spend thousands of dollars with them. Part of my membership is paying for customer service, and customer service was not provided. I was told several times by several agents and team leads that there was nothing they could do. I'm a Customer Engaugment analyst for a call center, and this is by far customer service. Customer service is about what we can do for a customer, not...