McKenzie Apartments — Local services in Seattle

I am writing this Google review with a deep sense of dissatisfaction and frustration regarding the recent charges I received after moving out of my apartment at McKenzie. I want to remind current residents and future tenants about the practices of the building management, which may lead to unjust charges and lack of accountability.

Throughout my tenancy at McKenzie, I have consistently been a responsible and diligent tenant, taking care of the apartment to the best of my abilities. However, I was shocked to receive unreasonable charges of $11,996.53 for carpet damage and $205.42 for a paint chargeback fee. These charges are completely unjustified and should not be my financial responsibility.

During the move-out inspection, which was conducted in person, only a cleaning fee was mentioned. No mention whatsoever was made of any additional paint chargeback fee. I was under the impression that the purpose of this inspection was to address any discrepancies or additional charges. However, I was denied the opportunity to discuss these issues on the spot, raising serious doubts about the fairness of this process. This lack of transparency and fairness seems to be a recurring issue with the management's treatment of tenants.

Furthermore, it is crucial to note that during the inspection, the management acknowledged that the imperfections in the apartment were considered normal wear and tear. Unfortunately, no documentation was provided to support this statement. The absence of evidence further undermines the credibility of the charges imposed.

Regarding the charge for carpet damage, I would like to clarify the circumstances. Throughout my entire lease term, which ended on June 6th, I can confidently affirm that I did not cause any damage to the carpet. The incident involving the spilled paint occurred on June 7th, solely due to the carelessness of the staff. I responsibly disposed of the paint on the night of June 6th, well before this incident took place. Consequently, it is entirely unjust and unreasonable for me to be held accountable for the paint spill and subsequent damage to the carpet.

Moreover, it is important to highlight that neither the lease agreement nor any explicit policy stated that paint must be disposed of on the loading deck. Additionally, paint is not classified as furniture. Given the circumstances, where the paint lid was destroyed and could not be securely closed, I made the responsible decision to place it in the designated storage room for recycling items. This was to prevent any potential damage to the garbage chute. Placing a bottle of paint on the loading deck, which is regularly occupied by numerous pieces of furniture, would have increased the risk of accidental spillage on other tenants' belongings. It is fundamentally unfair and unacceptable to hold me responsible for the mistakes or negligence of the staff.

According to Washington Law, the principles of negligence and liability dictate that those responsible for the damage should be held accountable for the associated costs. In this particular case, it is unequivocally clear that the apartment staff directly caused the paint spill and subsequent damage to the carpet, not me. It is distressing to bear the financial burden for their actions, which were entirely beyond my control.

Throughout my tenancy at McKenzie, I had hoped that the management company would prioritize the rights and interests of its residents. Unfortunately, my recent experience shattered this hope. It is deeply disheartening to be unjustly charged for damage caused solely by the negligence of the cleaning team.

I hope this review serves as a reminder to current residents and future tenants to be aware of the practices of the building management at McKenzie. They may require you to cover damages caused by their own staff, placing an unfair burden on tenants. Exercise caution and ensure that you are not held financially responsible for the mistakes or...

Background: I’ve lived at Mckenzie for about 9 months now, and I had held the apartment for about 2.5 months before that. We were the first to live in this unit.

To start, I haven’t dealt with any of the noise problems a lot of the other reviewers comment on. That may be because I’m on a higher floor - but we do directly face the construction zone. To me, everything has been average city noise or quieter.

The Good Building is beautiful, everything is high quality, the apartment is spacious for a 1 bedroom, and the location is awesome The views on the roof can’t be beat, and I love the multiple seating options (sun chairs, tables/chairs, bar, fire pits, etc.) The spa is wonderful, although I find I don’t use it much Most of the front desk staff are pleasant and kind, and really helpful I’ve had nothing but wonderful experiences with the maintenance staff

Despite all of the above, the below is why I’ve given such a low rating.

The Worst I haven’t determined whether I’ll be renewing our lease or not, but I can say I’m pretty terrified for whenever we decide to move out. The building has been making it incredibly hard for neighbors to move out, making outrageous fees to keep the security deposit (charging hundreds for repainting when someone only lived here for a year, charging for damage when it’s just a fingerprint on an otherwise spotless counter/appliance, etc.). The building claims that “normal wear and tear” is not in their lease, and that’s why they can charge these exorbitant fees (I’m not entirely sure if that’s even legal in Washington State). It’s honestly to the point that I’m thinking of getting a lawyer if I ever choose to move out, because I’m that afraid of how this will go.

The Bad During peak evening hours, the elevators can take a long time to get to you or stop at a lot of floors due to there only being 4 in the entire building Many times, when speaking to the front desk or leasing staff, I get the feeling that I’m annoying them. I completely avoid certain people. The pet relief area can get very gross, but I imagine it’s really hard to keep up with the amount of dogs in the building Slowly, the building seems to be making decisions that seem more driven on gaining profits rather than providing a great living experience The roof space is rented almost every single weekend, all weekend. I don’t even try to use it anymore. The guests for those parties aren’t always cordial — I’ve been barked at by a group of drunk men while getting on the elevator. The garage is awful, it’s a circle that really only allows for one car to go at a time. This leads to a lot of almost accidents around corners, and you can get stuck waiting for lines of people to pass during rush hour. Moreso on the garage, McKenzie recently rented a bunch of the lower floors to Amazon, which makes coming in/out...

I don't live in McKenzie ,thank God after I saw the reviews they had and my experience as a vendor , they tried people very bad , I stopped cleaning there after Jose the maintenance supervisor , called offending me I had the phone in my car so my workers hear everything the reason was someone pointed a unit after the cleaning ,he didn't ask me he started offending me , many times , and the cherry on top , I can't make this people to play me in 10 months , the excuse was they don't receive the email , but when I add late fee they emailed back really angry , asking why I am charging late fee what a shame of Jose , Julianne ,Chris tell , Manuel and all this people , Other vendors told me the same , they don't pay , they tried them bad, I also saw a lady who works in the lobby sometimes yelling ato a teanager who bring food for some of the residents , the employee was super angry because she spilled a drop of the food she brought in the lobby for the tenants ,but the lobby lady makesd her wait for around 20 mins and never opened the elevator , she ask many times , , well at the end , Mackenzie employee made her cry , that day I told my self ,this place is bad , Bert miserable, , now I m working for my family as a single mother and they basically stolen my money ? They have the tenants living there for 9 months already , they changed them for the Cleaning , and they decided to keep my money!! I don't recommend to people to support this , horrible people the worst in 10 years doing this job , omg!!! I put one star because is necessary to write this I don't think they...