My fiancee and I arrived to find the cabin filthy with a used soap bar with hair on it in one of the showers, it had a moldy kitchen sink back splash that smelled awful, garbage littered the driveway, cobwebs and spiders were in most the inside corners. The second bathroom toilet overflowed and was backing up into the shower with fecal matter and we were unable to take showers the last day for fear of poo overflow, which ruined the experience for our friends who had just been married at Lake Wenatchee and were supposed to be enjoying a peafull stay with us by the lake, but instead had to deal with the extra stress of this and share 1 bathroom in a '2 bathroom cabin.' This 'company' did very little to remedy the situation and made what was supposed to be a great time, a terrible experience. These acommodations were never as advertised and we will seek all remedys for a full refund. I will update this review when this issue is resolved. I cannot in good conscience reccomend this 'company' to anyone. Legitimate zero stars, avoid this headache and avoid this place...
   Read moreI paid $545 to stay in Leavenworth for 2 nights. Sadly, the cabin was not cleaned when I arrived and the sinks were not draining and the shower was overflowing with dirty water when it wasnât even being used. A plumber came out to try to fix it but couldnât do anything to help. I couldnât even brush my teeth in the morning because the bathroom sink wasnât draining. So far no refund and the last email I got said â we havenât forgotten you!â.... then no reply. When I wrote to the manager Louisa I got an automated message saying that theyâre out of town and wonât be checking email. This company is a scam! I found them through air B and B and they said if you book directly through them then youâll get 10% off, that was the first red flag. Shame on this company scamming people. That cabin isnât even livable, and they...
   Read moreA group of us stayed with this company from December 30th - January 2nd 2015 in their Dixie Retreat Cabin. The cabin was utterly disgusting, in fact one of the "beds" was covered in bodily fluids stains. The couch downstairs was completely covered in crumbs and other stains. Overall the home was falsely advertised, the pictures were taken to make it look larger and they marketed it as a 3 bedroom when it was really a 2 bedroom. I was also told while booking that 8 people can sleep there comfortably, when this was not the case at all. Although the cabin was not to this company's standards, they did stay polite and understanding during the resolution of this matter. I talked with a few managers and they assured me that the problems we encountered will be fixed and that the cleaning team was advised about all...
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