Tri Organic Spa — Local services in Seattle

Update:

They damaged the cuticle on my toe badly and it rapidly got infected, despite me having gone home and cleaned it thoroughly. It is extremely painful and I am unable to walk. I have had many pedicures, another within the past two months, I have clean feet, and have never had anything like this occur.

I definitely will not be back. Seems like there could be a hygiene issue here given how quickly this got infected despite my cleaning it and taking care of it.

Original:

It was OK, but we probably won't be back. Came in with a small group for an appointment. They were all very nice and pleasant, the customer service was good. For our pedicures each of us got a bit different treatment which resulted in different outcomes for each of us. It wasn't bad, but not the best pedicure I have had. Our manicures were also similar in that each of us got different levels of treatment which resulted in different final outcomes. We also ended up with some bubbles in our gel finishes, and they did not fully cover one of my nails, which I didn't notice until later in the day. Not a huge problem, but again, not quite up to expectations.

Communication was a bit rough, some things took several attempts to get clear and the language barrier was clearly an issue, but they were extremely nice and made sure that they understood what was being asked before they did things, so it mostly made up for the...

The whole place looks unhygienic. Towels are reused during the same session (Edit after owner reply: I meant they used the same one towel for everything during the session, even after it got pretty dirty cuz of the paraffin). Tools are shared between mani and pedi stations. They definitely didn’t clean the tools in between customers. The table, solution bottles and appliances were cover in dust.

I went in for a classic manicure with an appointment. The nail tech spent at most 10 mins doing my nails while constantly tending to other customers. She then left my hands in paraffin for over twenty minutes, while catering to a regular who came in after me. Even my friend who got a deluxe pedicure finished his session before me. The whole manicure was rushed, and left my hands drier than ever. Not to mention that I was treated as an afterthought, and was only tended to when she was done with everyone else, right before they close.

I feel deceived by the high rating. Maybe they treat regulars way better than new customers, but even then, the sanitary standards there...

I have been reticent to actually voice my opinion about this organic spa up until now... why? I was kind of nervous to finally judge this little neighborhood third space.

See, every time I come here and visit Kaylie or Nancy (the esteemed sister propetier duo) or any one else here, it feels like I have come over to someones home and I really want them to like me too..

It feels like tri organic spa knows me enough, and I know them enough and someone is going to call my mom and report my bad behavior if I am not respectful. So I always try to be the best, stylish, witty person I can be.

So are the services worth it? Yes. (especially when you are lucky enough to get Nancy to do your nails.)

Over all, this place seems to be the one of a few areas on 12th Ave in capital hill where I truly will run into my neighbors and i can actually get to know what my streets look like.

So yeah, this is a sweet small little shop on 12th Ave, but with the biggest personality one could...