Sequim Smoke Shop — Local services in Sequim

Owner and all employees have been wonderful, except one. Both times I've encountered this clerk, she's been curt and rude. Rude experience twice with same clerk and this time she hit the back button on my phone and lost 1900 points worth 4$ off on my purchase. When I asked how she would correct her error, she said"I can't do anything about it". Interestingly, none of the other clerks or the owner have insisted on taking my phone out of my hands and have all been helpful. She insists on taking my phone out of my hands. Have the courtesy to at least try to help when you cause an error that costs a customer. Won't be back unless she's...

Jimmy (The owner) is super cool and helpful, not to mention knowledgeable on glass and vape products. the daytime manager is also pretty awesome, friendly and well informed. my only real complaint would be the attitude and lack of product awareness shown by the rest of the staff. Blatant ignorance and willful disinterest in customers needs and their behavior and demeanor is that of someone who just really couldn't care any less about the store itself or its occupants and just gives the vibe that they really didnt want to be there and only cared about...

Odd experience here a little bit…. Walked in and as I walk in I said “hey there guys!” As I and the worker full on didn’t say a word and just stared me down. (Never been here before) and it was just an odd feeling so when I got closer to counter I said “hey man” again to him and I was just started at….Ask for papers and the guy was confused on what I was talking about…. He was mumbling and put his hand over his face as he talked so it was really hard to understand. Told him to grab me Raw Black papers and grabbed rolling tobacco lol....