Montera at Sherrills Ford Townhomes — Local services in Sherrills Ford

At the time of writing it is May 25 .2024 Townhouse is nice. The townhouse being new.. some things are not going to be working as designed and which is expected. A/c unit turns on but no cold air. Submitted urgent request to fix it and none showed up. I had to take my family elsewhere for the night. I have seen this before with other properties and some urgent tasks were taken care the same day weekday or weekend. So I am surprised that this was treated as a routine task. It is difficult to sleep in mid 80s’ temperature.

Update : ours a/c maintenance is scheduled for May 31 , for over a week no a/c. Also the smart system that is advertised on the website, it is not all true. So we will have to live outside and pay outside while I have already paid for the rent here. Office is of no help. Garbage.

I would not live in this place if I had a second choice. There were similar options to choose from like Montera , we sadly chose this one. I hope it works out well for you if you sign with them. But I recommend you look elsewhere. It’s been awful for us.

• I cannot reply in the msg below by Montera. I posted these recent comments after I had visited the office. I did not get any help there. Nil. Hope it helps !! You can reach out to me on the cell, I am available there. I was given email address to reach out to the management where I have voiced the same concerns.

June 6 - finally a/c worked Sometime in mid June - 3rd wk of June , smart doorbell and smart door lock installed End of june - finally dishwasher worked Still no trash cans Must therefore be easy to relate why I had to give low...

JOSH IS THE WORST AND SEEMS LIKE HES THE ONLY PERSON U CAN DEAL WITH WE WERE THERE 3 MONTHS AND HAD TO GO 1ST THE TOILET CLOGGED AND WATER CAME IN ALL OVER THE KITCHEN THRU THE LIGHT FIXTURES AND ALL HE WAS WORRIED ABOUT WAS WHY MY SISTER WAS THERE HE SAID I HAD PEOPLE LIVING THERE ILLEGALLY WHEN SHE WAS STAYING WITH ME FOR THE SUMMER DUE TO MY MOVE AND SHE IS FROM OUT OF STATE THEN HE HELD THE MAILBOX KEY FOR ALMOST 2 MONTHS AND LASTLY HE SHUT OFF THE WATER IN OUR HOME WHICH IS ILLEGAL AND ACTED LIKE IT WAS THE MAINTENANCE PEOPLE WHICH IS A LIE BECAUSE HE HAS THE SPECIAL TOOL TO SHUT IT OFF AND WHEN HE WAS THREATENED TO HAVE THE POLICE CALLED ON HIM HE RAN RIGHT OVER AND TURNED IT BACK ON WITHIN 5 MINUTES HES VERY SNEAKY AND A LIAR THE PLACE WAS BEAUTIFUL BUT NOT WORTH HAVING TO DEAL WITH BEING QUESTIONED CONSTANTLY OF WHO IS AT MY HOUSE WAS ONLY THERE 3 MONTHS AND HAD TO GO BECAUSE...

If you have children, I strongly recommend avoiding this community. There have now been three separate incidents involving aggressive 200 lb dogs and individuals being arrested. In one case, a resident was bitten, and in another, the police had to physically remove a woman from the property.

This is no longer a safe environment for families. Until the property management takes real action to address these issues, I urge others to stay away.

(This women has been banned from the property for 3 months & they still allow her to live here)

Original review: Jamal was the best PM I’ve been in touch with. He made the application process...