Lane Bryant — Local services in Snellville

I know why I switched to Torrid! I went in at 5:30pm knowing they close at 6 pm but I knew exactly what I wanted and where each item was located. I had a $30 off $30 coupon expiring today. They had buy 4 pair of panties get 6 free plus a bogo get 60% off sale going on. So the rush was on... girl at the door changing out signs for tomorrow. The Christmas sweatshirt right there grabbed the Santa favorite one at the 60 off deal that would work with a black bra I needed. So off to the bras and I asked for help in finding a 44B (thought if they looked for it I could pick out my panties and be out the door in 15 minutes). The girl changing the signs said I can help after I finish this and I asked if she was alone? So she hollered to the lady that was ringing up the only other customer in the place where's so and so that lady hollered in the back! So I'm frantically looking thru the bras and they have dozens upon dozens of 44 in DDD, G, H just because you are a curvy fluffy gal doesn't always mean you have huge breasts! So, finally a woman comes up to me and asked what I needed I told her a black 44B with padding. She replied I don't think we have them in store but I'll look online with her tablet in hand. I said I know they are online but I was hoping for in store since I'm here now. If you would just look I'll grab my panties and y'all will be able to close on time. She again looked at her tablet and said like I said we don't have that size in store. Now mind you there's many many racks of black bras and tablets/inventory are not always correct. So I replied ya know not All full figure women have HUGE busts and you have so MANY DDD, G and H on these racks so could that mean that ALL the Bs have already been snagged? If so, maybe you all should check your inventory on what's actually selling and adjust accordingly. She was like sorry. So I go pick out the 10 pair of panties then more black bras catch my eye and Lo and behold mid way thru the 44s was a 44B! I shrieked out FOUND IT! Made my way to the register to check out no one there? So I'm waiting finally that same woman said are you ready to check out? Naw I'm just standing here for the fun of it I'm thinking but I said yes please then a new younger woman said I'll ring her up. I used my $30 coupon, the bogo 60% off, plus a $10 please come back coupon from my email and it was still $78! For one Christmas sweatshirt, 1 bra, 4 pair panties (6 were free but at $10/$12.50 each that equaled on my receipt to about $4 each times 10). Now I know why I switched to Torrid right around the corner! They have a fabulous clearance section, great wide width shoes, many different styles and selections of 44B bras in store plus EXCELLENT customer service! I'll say it AGAIN Lane Bryant when you have a plethora of DDD, G, and Hs still on your racks with minimal Cs and Ds and practically zero Bs ADJUST YOUR INVENTORY! I still was out of there by 5:54... with that woman stating I'm sorry I couldn't find you a 44B but I'm happy you found it. My reply was you didn't bother to look have a...

I am a frequent shopper as this store and recently came in to do an exchange. The lady that was helping was very nice and patient..so the 2 other employees that was in the store was also at the count..1 was a male who was wearing and extremely tight shirt that would seem inappropriate in this setting other was a tall female..the lady that was wrapping up my transaction she handed me my bag i stated thank you and have a good evening and the other 2 as I walked off burst out to laughing(mind you they were no in a conversation)she was folding cloths and he was just standing there doing nothing...I felt it was direct at me because they were not in a conversation and they burst into laugher as I turned and walked away...it was very rude and unprofessional. I am a long time customer of lane Bryant and will never return to this location and also make sure i make my plus size friends and family member to stay away. I was made to feel uncomfortable and judge and made fun of....lane Bryant you really need to hire more professional employees and also setup some type of dress code because the males attires is always extremely tight shirts and pants not...

Today 02/06/2025 @ 5:45 PM the way I was ignored not even a welcome in or hello and then when they (1 white girl / 1 black girl) saw I was picking up stuff to try on, one came and asked if I needed help. I shared what I was looking for and she sorta looked around (not physically just her eyes) and said she didn’t see the pants. I then went to the website and showed them to her she then said to THE OTHER employee who had come over, as she was walking off, it’s not in store. Thats it. Not can I help you find something else? Did you want to try those shirts on? Are can I order them for you and you can have them shipped to the store for free. NOTHING that even remotely resembles effort. I put those shirts down and walked off. I wanted 3 workout sets and 2 sweaters and decided to shop in store today versus online. Not likely to happen again. Train your employees (younger). The older lady was always helpful when I would pop in. She made me WANT to buy and I did buy even if that...