I would not shop at Gabby Southlake Texas. The customer service and understanding of how they go to market is off. I ordered two patio chairs and had to pay almost $200 for shipping . When 30 days passed and I didn’t have the item I stopped in the store and Nina was extremely aggressive on how they have to wait to fill up a truck to ship to Dallas from Atlanta. I explained that I paid for my shipping a very large sum and she looked it up in the sales book and then set me straight that in fact I had only paid &179. I called the company customer service line asking for the Southlake manager Chris to give me a call- never happened. I received the chairs ordered on Aug 26 last week but never again. I hope I save someone the challenges for information and service. ( I am shocked that anyone would call a crack At the seat of a chair a blemish. A Crack is NOT a blemish! In fact it’s very dangerous to have hairline crack in a seat of any sort and NOT a blemish.). The response...
Read moreMy experience here was so bizarre. I was looking for some pieces for my home and thought I would try this place. When I walked in, the associate just sort of stared at me and almost looked confused as to why I was there. Immediately I responded with "oh, are you open?" To which she simply replied yes and then went back to flipping through her magazine. No greeting, no inquiry into what I'm looking for. I had to make the uncomfortable walk towards her to ask if she had what I was looking for. She never left the counter to show me anything and just acted as though I wasn't there... Which felt even more horrible considering I was the ONLY OTHER PERSON in that entire store. I walked out after sheepishly looking around for a minute. To no surprise, no "thank you" or "have a good day." Felt like I had entered into a dystopian world or something....
Read moreSummer Classics and Gabby hands down have the best indoor and outdoor furniture and accessories in the Dallas and Ft. Worth markets. Their designs and construction are fantastic, and the design consultants are extremely knowledgeable and help with everything throughout the entire sales and delivery process. If you are in the market for luxury home furnishings defiantly make...
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