O'Reilly Auto Parts — Local services in Springboro

Just left from this store and I didnt catch the lady who was working name but I must say she was the RUDEST most unhelpful person ive come across! I had to borrow a ball joint press tool for $140 and while checking out I had a few questions about the tool and she was so snappy made me feel like she just did not want to be bothered or asked any questions just very rude made me never want to return to this location. I sugguest she get a lot of customer service training which its not very hard to be pleasent to your customers just smile and be kind how hard is it? And im not one to complain or do reviews but I just had to let this be known how rude the lady was so when I go back to return the tool ill ask for her name because the manager needs to address...

There is a guy who is yhe biggest lier in this location and he is not doing his job. I called early morning for an alternator for my car. And he said they dont have it but he can order for me. I asked how much it costs he said 129.99. I placed my order and went to pick it up that day. When i came he said 30 mints left and it will be here. I came after an hour and when i asked for the alternator, i did not found the same guy and the man who talked to did not placed an order for you . Then they sent me for diffrernt location and i picked it up for 338$ triple the price . These guys are theves and liers at the same time . Also, i begged them to check the battery for me and they said we are busy while there was no body there.

I will video them and posted...

Went there about a year or so ago to get rotors turned and came back about a hour latter and they lost them so I had to buy new ones, I went back last week to get another set of rotors turned that didn't really need them but thought if I was doing the breaks I better have them turned they took over 3 hours to have them turned and the guy said they were having "issues" turning them finally they had them done and put them back on the car and they were awful pulsed so bad I had to go back home and take them and buy new ones. Don't waist your time getting anything...