Subway — Restaurant in Springboro

Girl sitting on her phone behind the counter when I walked in, doesn’t really speak to me while I’m trying to order, okay fine. But she was annoyed when I asked for a side of ranch “oh no i’d have to charge you if i did that you don’t want it” and i said yes i do because i like to dip my chips in it. she acts weird about it, then throws away my receipt without asking if i wanted it. i asked for a copy of it and then she messes around on her screen for awhile and then states she can’t print it again and asks if she can give me the one from the trash. at this point im annoyed but want to see what i was charged / any wasn’t i even offered a copy of it. she backtracks when i look at it and says we aren’t able to charge for extra sauce so i charged you for cheese. $2.40 for a side of ranch… sandwich wasn’t wrapped tightly and she didn’t give me a bag for my foot long sandwich and two bags of chips until i asked. save yourself a trip and just go to the franklin or carlisle subways. management is WAY better and a...

The employee clearly wanted to not serve anyone. First, he clarified it was carry out only. We said, "that's fine." He rolled his eyes. He then asked if we had cash or credit (guessing they don't take cash and he was hoping). We said credit. Eye roll. I asked for a cold cut combo. He told us he'd have to get it (clearly put out). Turned 180 degrees to take it out of the fridge. Husband asked for meatball sub. Stated, again, that he'd have to get it. Turned 180 degrees to take it out of the heater, clearly put out. Then I asked for 3 white chocolate chip cookies. He argued that they don't have white chocolate cookies, just white chip cookies. Ok, dude, but I still want them. Eye roll. States he'll have to go get them. Takes three steps to remove said cookies from their storage place. The guy literally was mad to do his job. Combined with no honey oat bread or cucumbers (both of which he says they no longer carry) and we'll...

Worst customer service.They are not friendly at this location. Employee had ear buds in and talking on phone.Finally came to take my oder, I wanted a Italian BMT footlong sub, cut in half with half heated and half cold, was told that this was not a footlong but 2 six inch subs. I said no I always order my sub this way because I can not eat it all at once, never had a problem before and I have been to several different locations in Ohio and other states. He refused to give me the footlong. I don't understand what the big deal is they cut it in half anyway. I will NEVER visit this location again, there are two other Subways within 10 minutes of this one and they are much friendlier and happy to make my footlong the way I like with no problems. You sir can talk on your ear buds and keep your two six inch subs, I will go to the...