Denver Mattress — Local services in Springfield Township

Driving 70 miles specifically to view and try out a Denver Mattress, I was greeted by Craig who practices a unique salesmanship quality. He was of course interested in my special needs (back aches in the AM), and lowering the overall height of bed. Told Craig after visiting son and testing his bed that it gave me a frame of reference. I never divulged what bed my son had and he never asked; but admit-tingly would have at some point. After soliciting my sleep needs, Craig took me straight to the exact Dr. Choice Firm Elite Queen. This was the same mattress my son has, and at this point I did not convey that information.

He then wanted me to feel the difference in other Denver’s , and also took me to the other popular brands ( which in most cases more expensive / yet loosing the great feel of Dr. Choice).

Like many sales people, Craig did not take me to the brands constantly on TV with the jell factor hype and at times double the price of the Denver. Often times sales people are commissioned and at times are pushing the higher $$$ item.

Even though we have one of those expensive brands currently, the Denver was by far the valued proposition.

Much thanks for the knowledge, customer concern, and his respectful demeanor; Craig is rated as a 5 star.

Pete...

My husband and I spent an hour or so trying to find a mattress a week or so ago.. Justin Sutherland was our sales associate. We cant say enough about how great he was! He greeted us immediately and asked the pertinent questions to help us discover what would be right for us based on our sleeping positions and what we like. He started with a Denver mattress which we did really like, but we wanted to try Sealy, Purple and Tempurpedic. We appreciate that he didn’t start us out with the more expensive models. After going back and forth and trying them all out, we did decide on the Tempurpedic. Justin was extremely knowledgable about all of the mattresses, bases and pillows as well as how to care for them. He did not pressure us in the least, but guided us to make the best choice for us. He also made the transaction painless and explained all the warranties, etc. He made our shopping experience enjoyable. He also coordinated delivery the same time that our dining set will be delivered so we wouldn’t have to pay a second delivery fee. We highly recommend Denver Mattress and anyone that is lucky enough to have Justin as their salesman will be...

Let me begin by saying if I could leave a negative 20 stars I would. I bought a power adjustable bed frame and mattress with pillows, sheets , etc on Dec of 23. Bed frame has a 10 year warranty on it. What a absolute lie this is. Read the reviews on the junk these people sell. Ergomotion could start their own company of how to be a terrible business and have horrible customer service with Furnitrue Row in a tight race for second for peddling this product . If you buy a power bed frame , it will stop working. I promise you that. Then you get zero help in tracking down the people who are supposed to take care of you and your warranty. I reported my claim in December of 24 and it had already been not working since October of 24. It is now mid June of 25 . A warranty tech finally showed up in May of 25 and said Oh.....this isnt what i need. They will contact you immediately via phone or email. I have heard nothing. DO NOT WASTE YOUR MONEY ON DOING ANY BUSINESS WITH THESE PEOPLE. THEY GOT MY 5K CASH SALE AND COULD CARE LESS. TERRIBLE CUSTOMER SERVICE. YOU ARE...