Stop & Shop — Local services in Stamford

Awful. Employees are rude, don’t even say hello or thank you. It’s a shame the won the strike because these people don’t even deserve what they were earning before the change. Can’t even count the number of times I’ve been ignored by their terrible staff. Forget trying to ask a question, they just look at you and walk away. There’s probably only two friendly employees, and one is mentally challenged. When your friendliest employee is one with a disability, you have a problem.

Management probably is the cause of this. They have more business than they can shake a stick at, yet they don’t care for the store at all. The deli department had a fire in the rotisserie a few months ago because of just how much management and employees don’t give a damn about their store, their service, the goods they sell, or their customers. Corporate needs to do something about this.

Cashier who just rang me up didn’t say a word, instead was checking her phone the whole time. Another occasion a group of the cashiers were yelling at each other about ‘I need a break’ and ‘why does she get to go on a break’ and some other nonsense. The front end experience is the same across the entire store. Want something from the bakery or meat counter? Same thing, they just look at you with a disgruntled look. I worked at a grocery store for 6 years. It’s really not that hard to say hello and thank you. Put a smile on your face and serve your customers well.

Not sure who’s writing (or being paid to write!) these 5 star reviews saying ‘friendly’ or ‘clean’. The only thing true on those is that...

As I pulled into the crowded parking lot of the grocery store, I couldn't help but feel a sense of dread wash over me. The thought of navigating the crowded aisles, dodging other shoppers, and standing in long lines was enough to make me want to turn around and go home.

But I knew I needed to pick up a few items for dinner, so I took a deep breath and got out of the car. That's when I remembered that the store offered curbside delivery.

I had never used the service before, but I figured it was worth a try. I pulled out my phone and placed an order for everything on my list, including a few extra treats for good measure.

As I waited in the car, I couldn't help but feel a sense of excitement building inside of me. The thought of not having to brave the crowds was a relief, and I found myself looking forward to the convenience of curbside delivery.

When my order was ready, I received a notification on my phone. I drove to the designated pickup area and found a friendly store employee waiting for me with my groceries in hand.

I popped the trunk of my car and the employee loaded everything inside, all while maintaining a safe distance and wearing a mask. It was a quick and easy process, and I couldn't believe how stress-free it was.

As I drove home with my groceries safely tucked away in the trunk, I couldn't help but smile to myself. Using curbside delivery had been a great experience, and I knew I would definitely be using it again in the...

I shop here frequently because it is convenient. However, something has been bugging me for a long time. The customer service is terrible! Today I said "Good Morning!" to the checkout lady and she didn't respond at all. No Good Morning, not even "Hi". She also did not say " Have a good day" or "Thank you" when I finished checking out. Not a word. And that's not the first time I've been treated that way at this store. The only checkout person who provides decent customer service is Connie. I try to make sure I always go through her lane when she is there. Another thing is the people who restock the shelves will have all of their items and carts in the middle of the aisle. I have to either turn around and go back up the aisle to get out of it or ask them to move. Really?? There should be more thought concerning the customers in this place and there isn't. I have also had issues with the bakery. It can take them forever to just acknowledge you, (and they have seen you standing there) when you want to order something. I tried ordering a fruit tray once and when I came to pick it up they didn't have it and the guy responsible did not care. I also often hear the employees complaining about upper management in front of customers. So I guess maybe the employees aren't happy and it shows in how they treat the customers. I am going to start...